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- Tasks: Join our team as a Senior Administrator, supporting the Intermediaries Office with daily operations and initiatives.
- Company: Royal Bank of Canada is a leading bank committed to helping clients thrive and communities prosper.
- Benefits: Enjoy flexible working options, coaching support, and opportunities to make a lasting impact.
- Why this job: Be part of a dynamic, collaborative team that values innovation and continuous improvement.
- Qualifications: Experience in investment management or banking is essential; degree level education is a plus.
- Other info: This role is based in Newcastle upon Tyne, with potential locations in London or Cardiff.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity to join our Intermediaries Office in either London, Cardiff or Newcastle as a Senior Administrator. This role reports to the Wealth and Investments, Intermediaries Senior Manager and will support the Intermediaries business in delivering the team's objectives and supporting new initiatives. The Intermediaries Office, Senior Administrator will work closely with colleagues across the Intermediary Channel, Client Facing Business Management, Regional Business Managers and Senior Business Managers. The role holder will provide operational support and be able to gain a deep understanding of Intermediary BAU processes. They will support the Intermediary Operations Manager and when required the Business Engagement & Initiatives manager with change initiatives, and in seeking process efficiency and innovation.
What will you do?
- Ensure Intermediaries Office team provide good client outcomes, delivering against expectations and keeping all stakeholders updated.
- Run the monthly rebalancing process to a successful completion.
- Ensure that all mailboxes are being monitored and actively engaged, whether it's external communications from vendors and platforms or internal from the Intermediaries Business.
- Operate in a culture of continuous improvement within the team.
- Regular engagement and stakeholder management with business partners/teams to identify and deliver programmes of work including written updates such as monthly management meeting packs.
- Arrange the smooth onboarding of Intermediary Firms in accordance with the Client Due Diligence Standards and within SLA’s ensuring compliance with regulatory requirements, including Anti-Money Laundering regulations.
- Representing the Intermediaries Business in various Business governance meetings and business forums, as and when required.
- Representing Intermediaries in change projects/working groups and business implementation readiness groups/forums.
- Regular engagement/stakeholder management with business partners/teams, such as IT, Change, Finance, Marketing, Business Management, Operations and others to identify, direct and deliver programmes of work including written updates such as monthly management meeting packs.
What do you need to succeed?
- Must-have Experience working in investment management, asset management, private wealth or a bank with proficient skills pertaining to Client Due Diligence.
- Front Office Operations knowledge.
- Experience working in Investment Management, Asset Management, Private Wealth or a bank.
- Knowledge of Investment and Fund Management.
- An understanding of technical subject matter.
- Strong verbal and written communication skills.
- Numerate and able to define MI fit for purpose.
Nice-to-have
- Degree level education.
- Good attention to detail.
- Ability to multi-task.
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities. Opportunities to work with the best in the field. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Flexible working options fully supported.
Inclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Senior Administrator - Intermediaries Office employer: Royal Bank of Canada>
Contact Detail:
Royal Bank of Canada> Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator - Intermediaries Office
✨Tip Number 1
Familiarise yourself with the Intermediaries Office's operations and objectives. Understanding their processes will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of the Royal Bank of Canada, especially those in the Intermediaries Office. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Stay updated on industry trends related to investment management and asset management. Being knowledgeable about recent developments can help you engage in meaningful conversations during interviews and showcase your expertise.
✨Tip Number 4
Prepare specific examples from your past experience that highlight your skills in client due diligence and operational support. Tailoring your responses to reflect the key responsibilities of the Senior Administrator role will make you stand out.
We think you need these skills to ace Senior Administrator - Intermediaries Office
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in investment management, asset management, or banking. Emphasise your skills in Client Due Diligence and Front Office Operations, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Senior Administrator position at the Royal Bank of Canada. Mention specific initiatives or values of the company that resonate with you and how your background aligns with their needs.
Showcase Communication Skills: Since strong verbal and written communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with stakeholders and manage client relationships.
Highlight Continuous Improvement Mindset: Discuss any experiences where you've contributed to process improvements or efficiencies in previous roles. This will show your alignment with the company's culture of continuous improvement.
How to prepare for a job interview at Royal Bank of Canada>
✨Understand the Role
Make sure you have a solid grasp of what the Senior Administrator role entails. Familiarise yourself with the key responsibilities, such as client outcomes and operational support, so you can discuss how your experience aligns with these tasks.
✨Showcase Relevant Experience
Highlight your background in investment management or asset management during the interview. Be prepared to discuss specific examples of how you've successfully managed client due diligence or contributed to process improvements in previous roles.
✨Demonstrate Communication Skills
Since strong verbal and written communication skills are essential for this position, practice articulating your thoughts clearly. You might be asked to provide updates or engage with stakeholders, so showcasing your ability to communicate effectively will be crucial.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle multiple tasks. Think of scenarios where you've had to manage competing priorities or implement change initiatives, and be ready to share those experiences.
