Manager, Operational RIsk Management, Risk Reporting and Innovation and Framework Implementation in Newcastle upon Tyne

This is a key role in ensuring best-in-class Operational Risk and Management reporting practices, providing management with key risk insights to enable sound business decisions. Through effective delivery of high-quality reporting and analysis, the Manager will enable management to ‘join the dots’, ensuring consistency in practice, and offering a streamlined, standardised reporting regime underpinned by their cross-product/’whole business knowledge and mandate.

In addition to reporting, the Manager will contribute to our centralised Operational Risk Practices, including the risk and control self-assessment (RCSA), establishing Risk Appetite Measures and Key Risk Indicators. RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Contribute within a team under a shared services framework for the development, production, and delivery of a suite of Board, Committee and MI/risk reports measuring Operational and Conduct risk insights for each Line of Business and Wealth Management Europe (WME) overall.
• Support the annual RCSA cycle, ensuring consistency in application of framework requirements across the businesses within Wealth Management Europe.
• Deliver quarterly updates resulting from changes to the risk and control environment and agree risk profiles.
• Support the annual Wealth Management (WM) Risk Appetite Refresh cycle, ensuring delivery of an insightful set of metrics that adequately support the business in preventing and detecting key operational risks.
• Collaborate with each Line of Business in WME to determine reporting and analysis needs and provide ad hoc/custom reports and presentations to enhance decision making.
• Provide the business with a centre of excellence offering guidance, consultation, coordination and execution capabilities across strategic thinking, governance and reporting deliverables.
• Drive the continuous improvement effort by proactively identifying enhancement and/or optimization opportunities within existing reports such that only key data/metrics are delivered to the users.
• Look within and outside RBC for best practices in supporting enhanced strategic reporting and decision making.
• Keep abreast of the industry and benchmarks RBC where appropriate integrating learnings into strategic reporting where required, focusing on advanced reporting techniques including the use of AI, and advanced reporting platforms.
• Provide thought leadership to impact, influence and drive a standardised/best-in-class approach to reporting, prioritising consistency, efficiency and reusability.

What do you need to succeed?

Must Have

• Strong experience in risk management practices, including RCSA, Risk Appetite, and KRIs, and risk thematics.
• Proven experience in using key data points in designing and developing complex reporting using advanced reporting platforms, such as Tableau and Business Objects.
• Demonstrable experience in working with and implementing AI technologies.
• Comfortable engaging with senior management.
• Understanding of RBC Risk Framework.
• Demonstrated experience in framing stories - shaping insights, data, or ideas into coherent narratives that influence decision-making and drive action.

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.