Commercial Supervisor (Permanent) in Midlothian, Scotland

You will be a Commercial Intelligence Manager, driving data-driven decision-making across the Intermediary channel while leading critical back-office integration initiatives and supporting strategic business priorities. This is a permanent, full-time role requiring 4 days in the office. Lead vendor selection, evaluation, and implementation of back-office integration solutions, overseeing the full project lifecycle from requirements gathering through post-implementation supportDevelop and deliver actionable business intelligence and insights for Business Development Managers and external Independent Financial Advisers, transforming complex data into strategic recommendationsEstablish and maintain key performance metrics aligned with channel objectives, ensuring data quality and relevancePotentially manage and mentor Insight Analysts to expand analytics capability and foster continuous learningCollaborate with the Data Office, Intermediaries Office, Sales Support, and Change and Transformation to unlock insights and optimise processesAct as a strategic business partner, providing targeted recommendations on channel performance, bottlenecks, and optimisation opportunitiesSupport channel-led and bank-wide initiatives to drive adoption and maximise return on investmentEnsure seamless system integration across all platforms to enhance operational efficiencyWhat do you need to succeed?Must-haveExtensive experience within Wealth Management and the Intermediaries functionDemonstrable expertise in stakeholder management across multiple internal and external stakeholder groupsRobust project management capabilities with proven ability to deliver complex initiativesStrong analytical skills with experience dealing with large datasets and translating insights into actionable recommendationsExcellent written and spoken English with the ability to construct persuasive insight storiesMeticulous attention to detail, high organisational standards, and the ability to multi-task whilst responding to changing prioritiesNice-to-haveBachelor’s degree or equivalent professional qualificationPeople management experienceFlexibility to travel across Brewin Dolphin’s branch network as neededWhat is in it for you?We thrive on the challenge to be our best—progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Programme including bonuses, flexible benefits and competitive compensationLeaders who support your development through coaching and managing opportunitiesOpportunities to work with the best in the fieldAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training programme in financial servicesAgency NoticeRBC Group does not accept agency resumés. RBCBD Job SkillsBusiness Analytics, Business Intelligence (BI), Commercial Acumen, Critical Thinking, Customer Analytics, Decision Making, Detail-Oriented, Group Problem Solving, Long Term Planning, Professional PresentationAdditional Job DetailsAddress:100 BISHOPSGATE:LONDONCity:LondonCountry:United KingdomWork hours/week:35Employment Type:Full timePlatform:Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.Applying to this posting allows you to express your interest in this current career opportunity at RBC. Full time