At a Glance
- Tasks: Support Wealth Management by improving processes and enhancing client-facing team efficiency.
- Company: Join RBC, a leading financial services provider with a focus on innovation.
- Benefits: Enjoy a competitive salary, professional development, and a collaborative work environment.
- Other info: Dynamic team culture with opportunities for growth and development.
- Why this job: Make a real impact in wealth management while working with top professionals in the field.
- Qualifications: Experience in financial services, strong communication skills, and a passion for problem-solving.
The predicted salary is between 55000 - 65000 € per year.
The Chief Administration Office (CAO) supports the Wealth Management Europe (WME) business lines through three core principles: Protect, Sustain, and Grow. The Wealth Business Engagement Manager supports the Wealth Business Engagement Senior Manager and the Head of Business Engagement in achieving the strategic objectives set by the WME leadership team, by maintaining focus on efficiencies and actively seeking tools to innovate and improve capabilities within the Client Facing Teams (CFT).
We are looking for someone with good wealth management knowledge, who is diligent at identifying process or system gaps and finding innovative solutions. You will have strong stakeholder management experience, the ability to analyse data, strong communication skills, and the ability to influence others.
This is a permanent, full-time role and requires 4 days in the office. Applicants can be based within a commutable distance to any of the RBC BD office network.
What will you do?
- Represent the Business Engagement team in change projects/initiatives, data remediation, governance, business forums, and focused working groups.
- Work with colleagues throughout the business to ensure system and process changes are implemented with due consideration of the requirements of CFT.
- Produce CFT support material for data remediation projects.
- Produce draft communications as well as stakeholder and MI summary packs.
- Lead communication channels with CFTs including: Teams Calls, Teams Chat, Drop into office / regional calls to update on Change and Data projects.
- Work with stakeholders to support adoption of changes to systems and business processes within the branch network.
- Manage escalations which are either raised by the CAO team or wider business functions to conclusion.
Functional
- Work closely with the other CAO teams, partner with the business to identify and triage issues limiting business productivity, efficiency, and overall performance.
- Embed operational workflows and methodology in partnership with the Regional Business Managers and Office Managers.
- Work with the CAO Senior Managers to enhance management reporting to deliver insights to determine root causes of issues.
- Create tactical and strategic solutions in partnership with the client facing teams and corporate functions to improve processes and update systems to improve client outcomes.
- Ensure there is a consistent approach across operational and compliance initiatives, communicate clear priorities, and help to identify and implement new processes to improve the efficiency of the business.
Strategic Delivery
- Support the CFTs by participating in change initiatives to ensure that the CFTs priorities and requirements are represented.
- Facilitate the implementation/adoption of other centrally driven projects and initiatives.
- Ensure that data quality standards are established and maintained, identify data quality issues with a resolution path.
- Create transparency and visibility to the CFTs by tracking implementation of projects, processes, and other central initiatives.
What do you need to succeed?
- Proven experience within the financial services sector, ideally within a wealth management environment.
- Proven experience in a role with comparable responsibilities.
- Understanding of end-to-end business processes and technological impact on relevant areas.
- Up to date knowledge of the regulatory environment and the challenges affecting Wealth Management.
- Ability to travel to UK branch locations as required to support engagement activities.
- An eagerness to utilise AI to create efficiencies in the organisation and be innovative with solving problems.
What is in it for you?
- We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.
- We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities.
- Opportunities to work with the best in the field.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
RBC Brewin Dolphin - Wealth Business Engagement Manager in Manchester employer: Royal Bank of Canada
RBC Brewin Dolphin is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work environment. Located in the vibrant city of Manchester, we offer our team members the opportunity to work alongside industry leaders while making a meaningful impact on clients and communities. Our commitment to inclusivity and innovation ensures that every employee feels valued and empowered to reach their full potential.
StudySmarter Expert Advice🤫
We think this is how you could land RBC Brewin Dolphin - Wealth Business Engagement Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at RBC Brewin Dolphin on LinkedIn. Ask them about their experiences and any tips they might have for landing the Wealth Business Engagement Manager role. Personal connections can give you an edge!
✨Tip Number 2
Prepare for the interview by diving deep into the company’s values and recent projects. Show us that you understand how the Wealth Management Europe team operates and how you can contribute to their goals. Tailor your responses to reflect their core principles!
✨Tip Number 3
Practice your communication skills! Since this role involves strong stakeholder management, consider doing mock interviews with friends or mentors. Get comfortable discussing your ideas clearly and confidently, especially around process improvements and data analysis.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows your commitment to joining the RBC team. Let’s get you in there!
We think you need these skills to ace RBC Brewin Dolphin - Wealth Business Engagement Manager in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your wealth management experience and how it aligns with the role. We want to see how your skills can help us achieve our strategic objectives!
Showcase Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to convey complex ideas clearly. We love seeing examples of how you've influenced others in your previous roles.
Highlight Problem-Solving Abilities:We’re looking for someone who can identify gaps and propose innovative solutions. Share specific instances where you’ve tackled challenges in your past roles, especially in a financial services context.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Royal Bank of Canada
✨Know Your Wealth Management Stuff
Make sure you brush up on your wealth management knowledge before the interview. Understand the latest trends, regulations, and challenges in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in previous roles. Think about times when you influenced others or resolved conflicts. Being able to demonstrate this experience will be crucial for a position that requires strong communication and relationship-building skills.
✨Be Ready to Discuss Process Improvements
Since the role focuses on identifying process gaps and implementing changes, come prepared with specific examples of how you've improved processes in the past. Highlight any innovative solutions you've introduced and the impact they had on efficiency or productivity.
✨Practice Your Communication Style
Given the emphasis on communication in this role, practice articulating your thoughts clearly and concisely. You might want to simulate a few scenarios where you explain complex ideas simply. This will help you convey your points effectively during the interview.
