RBC Brewin Dolphin - Third-Party Support Manager, Intermediaries (12 Month Fixed Term Contract) in London

We are looking for a Third-Party Support Manager to join our Intermediaries department on a 12 month FTC basis. Intermediaries are a fast-growing channel managing over £25bn in assets and driving innovation across RBC Brewin Dolphin.

As a Third-Party Support Manager, you will work closely with our Head of Platforms and our Provider Relationship Manager to deliver impactful business objectives. Your expertise will bridge internal teams (Operations, Governance, Compliance, Risk, Legal, Finance, and Marketing) and external stakeholders, including Adviser Platforms and third-party Product Providers (who manage SIPP’s and Offshore Bonds). This is a unique chance to influence a rapidly evolving market segment while contributing to the Intermediaries departments growth targets.

While experience in a similar role with industry leaders like AJ Bell, Aviva, Quilter, Aberdeen, Nucleus, or Scottish Widows is a fantastic bonus, it’s not a must-have. We believe in unlocking potential—if you bring transferable skills, a growth mindset, and those key attributes we value, we’re here to help you thrive. This role is perfect for a passionate self-starter who loves delivering exceptional client service and building meaningful, lasting relationships. If that sounds like you, we would love to hear from you.

RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements. This role can be based across any of the RBC Brewin Dolphin office network.

What will you do?

• Collaborate with leadership and cross-functional teams to develop a robust investment governance framework for managing assets within third-party wrappers.
• Stay ahead of market trends and regulatory changes, ensuring agility and innovation in our approach.
• Build and maintain strategic relationships with providers to drive sustainable business growth and sustain an ongoing relationship that seeks opportunity and challenges the status quo.
• Represent the team on key governance committees and share insights to unlock sales opportunities.
• Partner with external providers to promote our Managed Portfolio Services (MPS), Discretionary Fund Management (DFM), and Voyager solutions across platforms, SIPPs, and offshore bonds, where appropriate.
• Assist in testing and refining platform/provider-specific propositions to enhance our competitive edge.

What do you need to succeed?

Must-have

• An understanding of the Intermediary Market and Platform/Provider landscape.
• Strong verbal, numerical, and analytical skills.
• Exceptional communication and stakeholder management abilities.
• A desire to be best in class and to provide exceptional customer service to our clients – being the easiest in our industry to do business with.

Nice-to-have

• Experience in a similar role with the providers mentioned above would be a real advantage, although it is not essential.
• Obtained or, working towards Level 4 qualification e.g. CISI or CII, would be an advantage.
• Proficiency and knowledge of Client Engage and Avaloq.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• Opportunities to work with the best in the field.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• A world-class training program in financial services.