Manager, Operational Risk Management, Control Assessment in London

This is a key role in ensuring best-in-class Operational Risk and Management reporting practices, providing management with key risk insights to enable sound business decisions. Through effective delivery of high-quality reporting and analysis, the Manager will enable management to ‘join the dots’, ensuring consistency in practice, and offering a streamlined, standardised reporting regime underpinned by their cross-product/’whole business knowledge and mandate.

In addition to reporting, the Manager will contribute to our centralised Operational Risk Practices, including the risk and control self-assessment (RCSA), establishing Risk Appetite Measures and Key Risk Indicators. RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Contribute to strengthening the Wealth Management Europe control environment within a team under a shared services framework for the delivery of the annual control assessment requirements for the year.
• Support the annual control assessment planning following a data-driven approach.
• Develop and execute innovative testing approaches, using analytical tools and AI.
• Work directly with business partners to ensure that their control documentation meets the requirements of the control assessment standards, including identifying control gaps and opportunities to rationalise key controls.
• Communicate results to stakeholders at different levels of the organisation.
• Provide the business with a centre of excellence offering guidance, consultation, coordination and execution capabilities across strategic thinking, governance and reporting deliverables.
• Drive the continuous improvement effort by proactively identifying enhancement and/or optimization opportunities within existing reports such that only key data/metrics are delivered to the users.
• Look within and outside RBC for best practices in supporting innovative control assessment techniques.
• Keep abreast of the industry and benchmarks RBC where appropriate integrating learnings into control assessment activities.
• Provide thought leadership to impact, influence and drive a standardised/best-in-class approach to reporting, prioritising consistency, efficiency and reusability.

What do you need to succeed?

Must-have:

• Strong knowledge of risk management practices, control assessment and other Operational Risk framework elements.
• Exceptional technical skills in documenting controls, control objectives, and integrating controls into the broader Operational Risk framework.
• Demonstrable experience in conducting complex control assessments.
• Demonstrable experience in working with and implementing AI technologies.
• Comfortable engaging with senior management, and clearly communicating points of view.

Nice-to-have:

• Understanding of RBC Risk Framework.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities. Opportunities to work with the best in the field. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.