At a Glance
- Tasks: Support senior leadership with high-level admin tasks and manage complex calendars.
- Company: Join RBC, a leading bank committed to innovation and community impact.
- Benefits: Enjoy competitive pay, flexible benefits, and world-class training opportunities.
- Other info: Be part of a diverse team that values respect, collaboration, and excellence.
- Why this job: Make a real difference in a dynamic, collaborative environment while growing your career.
- Qualifications: Experience in office management and a passion for problem-solving are essential.
The predicted salary is between 50000 - 65000 £ per year.
You will provide Executive Administrative and Business Management support to the VP, Technology Infrastructure (TI) Business Aligned Services / Head of TI Europe & Asia, plus senior leadership team. The role provides high-level administrative support to ensure seamless operations for the Executive’s office, enabling strategic focus and organisational efficiency. The role demands discretion, proactive problem-solving, and exceptional organisational skills. This is a permanent, full-time role and requires 4 days in the 10 Fenchurch Avenue, London office.
What will you do?
- Develop and run the Administrative Office for the function.
- Assist VP, plus Head of Service Delivery EU & AP by administering the execution of tactical and strategic mandate.
- Manage complex calendars, prioritising critical meetings and resolving scheduling conflicts.
- Prepare briefing materials, agendas, and follow-up actions for internal/external meetings.
- Coordinate travel logistics (itineraries, visas, accommodations) and expense reporting.
- Comprehensive diary management across multiple time zones.
- Headcount management and tracking; onboarding of new joiners and managing leavers process.
- Create and develop visual reports to support interaction with senior stakeholders and senior service providers locally and globally.
- Track output from stakeholder meetings, oversee follow up and action.
- Work closely with Business Management Team to develop and run Internal communication plans.
- Initiate and run small projects on behalf of the Office to improve engagement and service delivery including training compliance, fulfilling real estate requirements and coordinating volunteering and charitable efforts.
What do you need to succeed?
Must-have
- Extensive experience in office management and administration.
- Demonstrable experience in a service-orientated environment where fast-paced, accurate problem solving can be demonstrated.
- Must be motivated by accelerated change and ready to embrace it enthusiastically.
- Experience creating and building reporting up to board level.
Nice-to-have
- Understanding of finance sector and technology is preferred.
- Background in Business analysis would be advantageous.
- Some exposure to project management and understanding of financial reporting useful.
What is in it for you?
We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation. Leaders who support your development through coaching and managing opportunities. Opportunities to work with the best in the field. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. A world-class training program in financial services.
EA Office Manager, Business Management, Tech Infrastructure (London) employer: Royal Bank of Canada
RBC is an exceptional employer that prioritises employee growth and development within a dynamic and collaborative work environment. Located in the heart of London, our office fosters a culture of inclusivity and innovation, offering comprehensive benefits, world-class training programmes, and opportunities to make a meaningful impact in the financial services sector. Join us to thrive in your career while contributing to our mission of delivering trusted advice and supporting our communities.
StudySmarter Expert Advice🤫
We think this is how you could land EA Office Manager, Business Management, Tech Infrastructure (London)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at RBC or similar companies. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Understand how they align with your own. This will help you showcase why you're the perfect fit for the team!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your relevant experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace EA Office Manager, Business Management, Tech Infrastructure (London)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in office management and administration. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills:Don’t just list your previous roles; demonstrate how your skills align with the responsibilities of the EA Office Manager position. Talk about your problem-solving abilities and organisational skills, as these are key for us.
Be Professional Yet Personal:While we want to see your professional side, don’t be afraid to let your personality shine through. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Royal Bank of Canada
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the EA Office Manager position. Familiarise yourself with the key tasks like managing complex calendars and preparing briefing materials. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Since the role requires proactive problem-solving, prepare examples from your past experiences where you've successfully navigated challenges. Think about situations where you had to manage scheduling conflicts or coordinate travel logistics under tight deadlines. This will highlight your ability to thrive in a fast-paced environment.
✨Demonstrate Organisational Prowess
Bring along a portfolio showcasing your organisational skills. Include visual reports or examples of how you've managed projects or improved processes in previous roles. This will not only impress the interviewers but also give them a tangible sense of your capabilities.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success. It’s a great way to engage with the interviewers and leave a lasting impression.
