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- Tasks: Manage high-risk Capital Markets portfolio, focusing on client retention and loss minimisation.
- Company: Join RBC, a leading global financial institution with a commitment to excellence.
- Benefits: Permanent role with competitive salary, professional development, and a supportive work environment.
- Other info: Work in a dynamic team at our London office, with opportunities for growth.
- Why this job: Make a real impact by managing complex accounts and enhancing client relationships.
- Qualifications: Experience in risk management and strong relationship-building skills required.
The predicted salary is between 100000 - 150000 £ per year.
What is the opportunity? You will provide day-to-day management of RBC's global high-risk Capital Markets portfolio, focusing on minimising losses while maximising strategic client retention. As a member of a specialised team, you'll handle complex, high-risk accounts through proactive relationship and risk management. Your role balances delivering tailored solutions that meet RBC's risk standards with preserving long-term client relationships. Collaboration with internal partners (e.g., service teams, risk officers) and external professionals will be critical to resolving challenges and driving business opportunities. This is a permanent, full-time role and requires 4 days in our 100 Bishopsgate office.
What will you do?
- Client Experience
- Champion continuous improvement in client interactions, taking ownership of issues at first contact.
- Ensure clients are treated with respect, empathy, and professionalism while maintaining strong relationships.
- Proactively refer clients to RBC-wide expertise to enhance their experience.
- Deliver value-added financial advice and solutions tailored to meeting the objective of minimising loss and maintaining client relationships where possible.
- Maintain up-to-date skills/accreditations via a personal development plan.
Director, Special Loans Advisory Service (SLAS), Risk - Capital Markets (London) | London, UK employer: Royal Bank of Canada
Contact Detail:
Royal Bank of Canada Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Special Loans Advisory Service (SLAS), Risk - Capital Markets (London) | London, UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the Capital Markets space and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.
✨Tip Number 2
Prepare for those interviews! Research RBC's values and recent projects in the high-risk Capital Markets portfolio. Tailor your answers to show how your experience aligns with their goals, especially around client retention and risk management.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples where you've successfully managed complex accounts or resolved challenging situations. This will demonstrate your ability to handle the demands of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at RBC.
We think you need these skills to ace Director, Special Loans Advisory Service (SLAS), Risk - Capital Markets (London) | London, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Director, SLAS. Highlight your experience in managing high-risk portfolios and your ability to maintain client relationships. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed complex accounts and driven business opportunities in the past.
Showcase Your Teamwork Skills: Collaboration is key in this role, so don’t forget to mention your experience working with internal partners and external professionals. We love to see how you’ve resolved challenges through teamwork!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Royal Bank of Canada
✨Know Your Stuff
Make sure you’re well-versed in the specifics of managing high-risk portfolios. Brush up on your knowledge of risk management strategies and how they apply to capital markets. This will show that you’re not just familiar with the role, but that you can hit the ground running.
✨Showcase Your Relationship Skills
Since this role involves a lot of client interaction, be prepared to discuss how you've successfully managed client relationships in the past. Share specific examples where you’ve turned around a challenging situation or enhanced a client’s experience through proactive engagement.
✨Collaboration is Key
Highlight your experience working with internal teams and external partners. Be ready to talk about how you’ve collaborated with service teams or risk officers to resolve issues. This will demonstrate your ability to work within a team and leverage expertise for better outcomes.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the company culture, the team dynamics, or how success is measured in this role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.