At a Glance
- Tasks: Manage client maintenance services and support the help desk team.
- Company: Join BAM, a leading construction company focused on sustainability.
- Benefits: Attractive salary, 25 days holiday, gym subsidy, and flexible working.
- Other info: Inclusive culture that values diversity and offers excellent career growth.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: IT literate with customer service experience; teamwork skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Building a sustainable tomorrow. What if your next job wasn’t just another job? What if it brought more purpose, more growth, more balance – and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms.
BAM UK & Ireland are recruiting a Support Services Administrator to join the Facilities Management team based out of our offices in Salford. Working Hours are 37.5 per week. Monday - Friday.
Making Possible- Updating our CAFM & client operating system, ensuring all specific work orders are actioned.
- Attaching all relevant documentation to specific work tasks.
- Pro-actively managing client maintenance services in advance with our nominated contractors.
- Arranging contractor service visits, co-ordinating with our clients.
- Producing client site log books and all other associated activity.
- Supporting other members on the help desk team as and when required.
In addition to an attractive salary we offer a significant benefits package including contributory pension, BUPA, life assurance, 25 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits. BAM operates a flexible working policy.
What do you bring to the role?- Must be IT literate and proficient in the use of Microsoft Office.
- Prior knowledge of Concept Evolution would be advantageous but not essential.
- The ability to work as part of a team.
- Able to work on own initiative.
- Experience within a customer service based environment.
About BAM: Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.
The application process: BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.
Join us in Making Possible.
Support Services Administrator employer: Royal BAM Group
BAM is an exceptional employer that prioritises your personal and professional growth while fostering a supportive and inclusive work culture. Located in Salford, the role of Support Services Administrator offers not only a competitive salary but also a comprehensive benefits package, including a contributory pension, BUPA healthcare, and flexible working arrangements, ensuring you have the balance to thrive both at work and in your personal life.
StudySmarter Expert Advice🤫
We think this is how you could land Support Services Administrator
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Royal BAM Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Support Services Administrator at Royal BAM Group.
We think you need these skills to ace Support Services Administrator
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Royal BAM Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
