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- Tasks: Supervise cleaning teams and ensure high service standards across multiple sites.
- Company: Join BAM, a leading construction company focused on sustainability and community impact.
- Benefits: Attractive salary, personal growth opportunities, and a company van provided.
- Other info: Mobile role with travel across the South East and South West, fostering teamwork and collaboration.
- Why this job: Make a real difference in people's lives while developing your career in a dynamic environment.
- Qualifications: Previous supervisory experience in cleaning and a full clean driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Building a sustainable tomorrow. What if your next job wasn’t just another job? What if it brought more purpose, more growth, more balance – and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms.
BAM UK & Ireland are recruiting a Soft Services Supervisor to join our Facilities Management team. This is a full-time role (37.5 hours Monday – Friday) with possible evening shifts and will be expected to travel across the project portfolio covering areas around the South East and/or South West. A company van will be provided for the applicant, so a full clean driving license is essential for this role.
Making Possible
The Supervisor will work alongside teams providing soft services across multiple contracts, supervising while ensuring a high standard of cleaning and service to all areas at all times. Duties include:
- Ensure that all tasks are carried out in accordance with key performance indicators.
- Ensure all tasks are carried out in accordance with health, safety and compliance guidelines, rules and procedures.
- Ensure all cleaning and soft service tasks are actioned from the PDR device.
- Ensure that staffing levels including annual leave are managed and report to the Contracts Manager for appropriate support.
- Supervision of all cleaning staff through daily individual personal communication and appropriate methods.
- Ensure adequate stocks of consumables are available in nominated cleaning stores and submit orders in a timely manner within the agreed financial allocation.
- Collate and submit staff timesheets and monthly absence reporting.
- Carry out periodic performance auditing on your team and sites.
- Assist in the training of cleaning staff in the use of approved equipment and methodology following BICSc standards.
- Carry out Regular TBT (tool box talks) in line with company requirements on a monthly basis.
- Ensure all employees are compliant with their responsibilities as set out in the BAM FM Code of Conduct.
- Ensure staff holidays are recorded and monitored correctly in accordance with BAM policies and Procedures.
- Operate as part of the wider One BAM ethos and build good relationships with clients.
- Report any shortfalls or concerns to the Contracts Manager.
- Deal with queries via email/phone.
- Assist the Contract Manager with the Company Quality Assurance Audit as specified.
- Carry out cleaning audits across the projects and attend client meetings when required.
- Ensure that all BAM FM policies, procedures and standards are in place and adhered to.
- Other duties as required.
Your team
This will be a mobile role and the hours will be split over several sites and office-based across the working week. Locations may include London, Maidenhead, Sittingbourne, Havant & Milton Keynes, with occasional visits to Exeter and Bristol. A company van will be provided for the applicant, so a full clean driving license is essential for this role.
What’s in it for you?
A challenging and continuously changing environment in a forward-thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development.
What do you bring to the role?
- Previous supervisory experience in a cleaning/soft service environment.
- BICSc cleaning qualification or equivalent would be an advantage.
- Knowledge of COSHH and H&S.
- Ability to motivate and manage staff performance and ensure that standards are maintained.
- This will be a mobile role and hours will be split over several sites across the day.
- A company van will be provided for the applicant, so a full clean driving licence is essential for this role.
About BAM
Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.
The application process
BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you.
Join us in Making Possible.
Soft Services Supervisor employer: Royal BAM Group
Contact Detail:
Royal BAM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with BAM employees on LinkedIn. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching BAM’s values and projects. Show us how your experience aligns with our mission of building a sustainable tomorrow. Tailor your answers to reflect our ethos!
✨Tip Number 3
Practice your soft skills! As a Soft Services Supervisor, communication is key. Role-play common interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the BAM team!
We think you need these skills to ace Soft Services Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in soft services supervision. Use keywords from the job description to show that you understand what BAM is looking for.
Showcase Your Skills: Don’t just list your previous roles; explain how your skills, like managing teams and ensuring compliance with health and safety guidelines, make you a great fit for this position. We want to see how you can contribute to our mission!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining BAM!
How to prepare for a job interview at Royal BAM Group
✨Know Your Stuff
Familiarise yourself with BAM's mission and values, especially their focus on sustainability. Be ready to discuss how your previous supervisory experience in cleaning or soft services aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to motivate staff, maintain high standards, and handle performance issues effectively.
✨Understand Health and Safety Regulations
Brush up on COSHH and health and safety guidelines relevant to the role. Be prepared to discuss how you ensure compliance and safety in your previous roles, as this is crucial for BAM.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about their approach to training and development, as well as how they support their teams across multiple sites.