Senior Patrons Manager - WC2E 9DD in Salfords

Senior Patrons Manager - WC2E 9DD in Salfords

Salfords Full-Time 45000 - 45000 £ / year (est.) No working from home possible
ROYAL BALLET AND OPERA

At a Glance

  • Tasks: Lead and manage a flagship membership programme for the Royal Ballet and Opera.
  • Company: Join the iconic Royal Ballet and Opera, a leader in the arts sector.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Diverse and inclusive workplace committed to creativity and innovation.
  • Why this job: Make a real impact in the arts while building meaningful relationships with Patrons.
  • Qualifications: Experience in membership or philanthropy, with strong relationship-building skills.

The predicted salary is between 45000 - 45000 £ per year.

Salary starting from: 45,000 per annum based on skills and experience

Hours: Full time, 40 hours per week

Based in: Covent Garden, London

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

This role sits within the highly committed and successful Development and Advocacy Department, which generates over 41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently 22.9m). The Department's revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.

The Membership Team, responsible for Friends and Patrons, are responsible for circa 10m annually. Friends and Patrons also make up 30% of ticket income, 55% of other donations and 88% of legacies, emphasising the importance of community building, good processes and customer service. The Patrons of the Royal Ballet and Opera are a core loyal audience who provide vital philanthropic support to the RBO. As a thank-you for their support, they enjoy premium benefits including a concierge Box Office and special events.

The Senior Patrons Manager at the RBO is a high-impact role for an experienced membership or philanthropy professional ready to take ownership of a flagship scheme. We're looking for someone who is confident managing the day-to-day delivery of a membership programme, proactive in identifying and recruiting new Patrons, and committed to building meaningful, long-term relationships that encourage renewal and deeper support.

Our ideal candidate will be results driven, with a pro-active, can-do attitude that is role modelled in the small team of reports and more widely across the Department. You will be solutions focused with experience of taking accountability for improvements and resolutions. You will be able to lead and develop a small team, manage a busy workload with high output and productivity and demonstrate highly effective influencing skills.

You will have:

  • Senior-level experience within a membership, patrons or philanthropic environment, ideally involving high-net-worth individuals.
  • Proven track record of driving income growth against targets and KPIs, with strong commercial and analytical judgement.
  • Sound knowledge of Gift Aid and relevant charitable legislation, ensuring best practice compliance.
  • Experience managing and growing donor relationships, including face-to-face engagement.
  • Experience leading membership or patron schemes, identifying opportunities for innovation and continuous improvement.
  • Proactive, accountable and outcome-focused, with the ability to manage a substantial and fast-paced workload.
  • An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to Patrons is critical for this role.

The Royal Ballet and Opera is one of the UK's leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.

We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.

We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace.

The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.

Closing date for applications: 11:59pm, 7th June 2026

Interviews will be held over two stages: The 1st stage will be online via Microsoft Teams w/c 15th June 2026. The 2nd stage will be in person at ROH Covent Garden w/c 22nd June 2026.

To ensure a fair process, late applications will not be considered under any circumstances.

Applicants must have work authorisation for the UK. No agencies.

Senior Patrons Manager - WC2E 9DD in Salfords employer: ROYAL BALLET AND OPERA

The Royal Ballet and Opera is an exceptional employer, offering a vibrant work culture in the heart of Covent Garden, London, where creativity thrives. Employees benefit from a commitment to diversity and inclusion, alongside opportunities for professional growth within a prestigious arts organisation that values community engagement and philanthropic support. With a focus on inspiring imagination and fostering long-term relationships, the role of Senior Patrons Manager promises a rewarding career path in a dynamic environment dedicated to excellence in the performing arts.

ROYAL BALLET AND OPERA

Contact Details:

ROYAL BALLET AND OPERA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Patrons Manager - WC2E 9DD in Salfords

Tip Number 1

Network like a pro! Get out there and connect with people in the arts sector. Attend events, join relevant groups, and don’t be shy about reaching out to current or former employees of the Royal Ballet and Opera. You never know who might have the inside scoop on opportunities!

Tip Number 2

Prepare for those interviews! Research the Royal Ballet and Opera thoroughly. Know their mission, values, and recent projects. This will not only help you answer questions but also show your genuine interest in the role and organisation.

Tip Number 3

Showcase your passion for the arts! When you get the chance to speak with interviewers, share your enthusiasm for opera, ballet, and the creative sector. Your excitement can set you apart from other candidates and demonstrate that you’re a great fit for the team.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.

We think you need these skills to ace Senior Patrons Manager - WC2E 9DD in Salfords

Membership Management
Philanthropy
Relationship Building
Income Growth Strategy
Analytical Judgement
Donor Engagement
Team Leadership

Some tips for your application 🫡

Read the Job Description Carefully:Before you start writing, give the job description a good read. It’s packed with clues about what we’re looking for, so make sure you highlight your relevant experience and skills that match our needs.

Show Your Passion for the Arts:We love candidates who are genuinely excited about opera, ballet, and the arts! Don’t be shy to express your enthusiasm in your application. Share any experiences or connections you have with the arts that could resonate with us.

Tailor Your Application:Generic applications just won’t cut it! Make sure to tailor your CV and cover letter specifically for the Senior Patrons Manager role. Use keywords from the job description to show us you’re the perfect fit.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at ROYAL BALLET AND OPERA

Know Your Audience

Before the interview, take some time to research The Royal Ballet and Opera. Understand their mission, values, and recent initiatives. This will help you tailor your responses and show that you're genuinely interested in the role and the organisation.

Showcase Your Experience

Be ready to discuss your previous experience in membership or philanthropy roles, especially with high-net-worth individuals. Prepare specific examples of how you've driven income growth and built meaningful relationships, as this is crucial for the Senior Patrons Manager position.

Demonstrate Your Proactivity

The role requires a proactive approach, so think of instances where you've identified opportunities for improvement or innovation in past roles. Be prepared to share these examples to illustrate your solutions-focused mindset.

Engage with Passion

While knowledge of opera, ballet, and music isn't essential, showing enthusiasm for the arts can set you apart. Think about how you can communicate your passion effectively during the interview, perhaps by discussing any relevant experiences or interests you have in the arts.