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- Tasks: Lead the growth of our Retail department and manage Club Shops and e-commerce.
- Company: Join the prestigious Royal Automobile Club with stunning clubhouses in London and Epsom.
- Benefits: Enjoy free meals, paid birthday off, bonuses, and a generous pension plan.
- Why this job: Be part of a dynamic team driving sales and making a real impact.
- Qualifications: Retail leadership experience and proficiency in Shopify required.
- Other info: Immediate interviews available; great opportunity for career growth.
The predicted salary is between 36000 - 60000 £ per year.
The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, retail, sports and leisure facilities for the enjoyment of our members and guests.
Benefits of working at the Royal Automobile Club:
- Annual bonus
- Free meals on duty
- Paid birthday day off
- Free shuttle bus from Epsom station
- Perkbox discount scheme
- European RAC cover
- Interest-free season ticket loan
- Generous pension
- Employer-paid health cash plan
- 24/7 Employee Assistance Programme
Purpose of the role:
To manage the aggressive growth of the Retail department and be an active role within Sales and Marketing Team, with a strong commercial sales focus. The purpose is to increase and grow revenue from the Club Shops and Online ensuring the Club delivers a focused sales and marketing strategy to achieve budgeted revenues. The role is ideally suited to candidates with an exemplary standard of communication, both oral and written, from an environment where attention to detail is of paramount importance. The role is 40 hours per week working 5 days over 7 days - Monday to Sunday.
Responsibilities:
- Work with the Head of Sales & Marketing to ensure a focused sales effort to achieve agreed sales targets and financial goals.
- Manage the Club Shop Retail Assistants at both clubhouses.
- Manage the day to day running of the Club Shops and the Online Club shop.
- Remotely manage the Pall Mall Club Shop team and visit on a bi-weekly basis.
- Manage the Club’s ecommerce shop to keep relevant and up to date, including photography, content, and stock.
- Achieve the budgeted revenue targets and subsidy as approved by the Board in the annual financial budget plan.
- Control of the stock management and be full responsibility for the count, turnover, invoicing and purchasing.
About you:
- Proven leadership experience in a retail environment
- Experience using Shopify
- Experience working in a multi-disciplined team
- Working knowledge of Microsoft Outlook, Word, Excel and PowerPoint
- Budgeting input/review/control
- Strong written and verbal communication skills along with ability to produce formal presentation, with high attention to detail
- Outbound telephone communication for results focused marketing campaigns
- Team player
- Passion for dealing with people face to face and over the phone
- Ability to work using own initiative
What to expect:
All applications will be reviewed. Immediate interview dates available. The full job description is available upon request ahead of an interview.
Club Shop and E-Commerce Manager - Epsom, Surrey employer: Royal Automobile Club
Contact Detail:
Royal Automobile Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Shop and E-Commerce Manager - Epsom, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and e-commerce sectors. Let them know you're on the hunt for a Club Shop and E-Commerce Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the Royal Automobile Club and understand their values and services. Be ready to discuss how your leadership experience and knowledge of Shopify can help drive their retail growth. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re serious about wanting to join the team at the Royal Automobile Club. So, don’t wait – get that application in!
We think you need these skills to ace Club Shop and E-Commerce Manager - Epsom, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Club Shop and E-Commerce Manager role. Highlight your retail experience, especially any leadership roles, and showcase your skills with Shopify and team management.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Use it to express your passion for retail and e-commerce, and don’t forget to mention your attention to detail and communication skills!
Showcase Relevant Experience: In your application, be sure to include specific examples of how you've achieved sales targets or managed teams in previous roles. We love seeing concrete results that demonstrate your capabilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the Royal Automobile Club!
How to prepare for a job interview at Royal Automobile Club
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the Royal Automobile Club's offerings and values. Familiarise yourself with their retail and e-commerce strategies, especially if you have experience with platforms like Shopify. This will show that you’re genuinely interested and prepared.
✨Showcase Your Leadership Skills
Since the role requires proven leadership experience, be ready to share specific examples of how you've successfully managed teams in a retail environment. Highlight your ability to motivate others and achieve sales targets, as this will resonate well with the interviewers.
✨Communicate Clearly
Strong communication skills are key for this position. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you’ve handled outbound marketing campaigns and any formal presentations you’ve delivered, as these experiences will demonstrate your capability.
✨Be a Team Player
The job involves working within a multi-disciplined team, so be prepared to discuss how you collaborate with others. Share examples of successful teamwork and how you’ve contributed to achieving common goals, which will highlight your fit for the club’s culture.
