At a Glance
- Tasks: Coordinate banqueting functions and provide top-notch support to our events team.
- Company: Join the prestigious Royal Automobile Club in London.
- Benefits: Enjoy free meals, annual bonuses, and a paid birthday off!
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
- Why this job: Be part of exclusive events and create memorable experiences for members.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
The Royal Automobile Club is an exclusive world-class private members club, with two stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
Benefits of working at the Royal Automobile Club:
- Annual staff bonus
- Free meals on duty
- Paid birthday day off
- Generous pension
- Christmas off in Pall Mall
- Perkbox discount scheme
- European RAC cover
- Interest-free season ticket loan
- Employer-paid health cash plan
- 24/7 Employee Assistance Programme
- Staff parties
Purpose of the role:
To assist the Banqueting Reservations Manager in the co-ordination of internal and external functions for both our clubhouses, ensuring that all details for the function are conveyed correctly to all involved departments.
Responsibilities:
- Meeting with members to discuss details of functions and acting as key liaison for the event.
- Providing administrative support to the team in day-to-day running of the banqueting and events office.
- Booking member, guest or internal activity functions by telephone or in person – including but not limited to weddings, golf societies and days, meetings, lunches and dinners.
About you:
- Previous experience in customer facing role
- Function planning experience
- Computer literate
- Strong communication skills
- High level of attention to detail
- Flexible and adaptable
Club Values:
- Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club.
- Excellence - Excellence is not an achievement; it is something we strive for every day.
- Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
- Respect - Showing consideration and understanding to our members and colleagues.
- Trust - Acting with fairness, honesty and integrity.
- Sustainability - Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.
Please visit our website for more information about our Club Vision and Values.
What to expect:
All applications will be reviewed. Immediate interview dates available.
Banqueting Reservations Coordinator - Pall Mall, London employer: Royal Automobile Club
The Royal Automobile Club is an exceptional employer, offering a unique opportunity to work in a prestigious environment in the heart of London. With a strong focus on employee well-being, we provide generous benefits such as an annual staff bonus, free meals on duty, and a paid birthday day off, alongside a supportive work culture that values excellence, accountability, and respect. Join us to be part of a team that not only prioritises your professional growth but also celebrates your contributions through staff parties and a commitment to sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Banqueting Reservations Coordinator - Pall Mall, London
✨Tip Number 1
Get to know the Royal Automobile Club's values inside out. When you walk into that interview, show us how your experience aligns with our HEARTS values. It’s all about demonstrating that you’re not just a fit for the role, but for our culture too!
✨Tip Number 2
Practice your communication skills! As a Banqueting Reservations Coordinator, you'll be liaising with members and guests. We recommend role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be ready to showcase your attention to detail. Bring examples of how you've successfully managed events or functions in the past. We want to see how you’ve handled the nitty-gritty details that make an event truly special!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our exclusive club. Let’s make it happen!
We think you need these skills to ace Banqueting Reservations Coordinator - Pall Mall, London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to customise your application for the Banqueting Reservations Coordinator role. Highlight your relevant experience in customer service and event planning, and connect it to our club values. We love seeing how you fit into our culture!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, just like we do with our members!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Royal Automobile Club
✨Know the Club Inside Out
Before your interview, take some time to research the Royal Automobile Club. Familiarise yourself with its history, values, and services. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with members and guests, be prepared to discuss your previous customer-facing experiences. Think of specific examples where you went above and beyond to ensure satisfaction, as this will highlight your commitment to excellence.
✨Demonstrate Attention to Detail
Given the nature of the role, attention to detail is crucial. During the interview, mention instances where your meticulousness made a difference in planning or executing an event. This will reassure them that you can handle the responsibilities of coordinating functions effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to function planning and member interactions. Practise how you would handle various scenarios, such as dealing with last-minute changes or managing conflicting requests, to showcase your problem-solving skills.
