At a Glance
- Tasks: Lead and manage the housekeeping team to maintain exceptional standards at our exclusive club.
- Company: Join the prestigious Royal Automobile Club, known for its world-class service and facilities.
- Benefits: Enjoy free meals, paid birthday off, health cash plan, and an electric vehicle scheme.
- Other info: Immediate interviews available; be part of a dynamic team with growth opportunities.
- Why this job: Make a real impact by creating a welcoming environment for our members and guests.
- Qualifications: Experience in housekeeping management and a passion for delivering high standards.
The predicted salary is between 30000 - 40000 £ per year.
The Royal Automobile Club is an exclusive world‑class private members club, with two stunning clubhouses in London and Epsom. Providing a first‑class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests. We have a unique and exciting opportunity for a dynamic and experienced Head Housekeeper to join our dedicated team at the Woodcote Park clubhouse. This key role is ideal for a motivated individual who takes pride in delivering exceptional standards, leading by example, and creating a welcoming, well‑maintained environment for our members and guests.
Benefits of working at the Royal Automobile Club:
- Free meals on duty
- Paid birthday day off
- Free shuttle bus from Epsom station
- European RAC cover
- Interest‑free season ticket loan
- Staff uniform
- Electric Vehicles (EV) Scheme
- Employer‑paid health cash plan
- 24/7 Employee Assistance Programme
Purpose of the role:
As Head Housekeeper you will lead, manage, and develop the housekeeping department at our Woodcote Park based in Epsom, Surrey. Take full responsibility for accommodation standards across 22 bedrooms, all public areas, the laundry, and the uniform room. The Head Housekeeper ensures consistently high presentation, hygiene, and personalised member experience, while managing a team of around 21, controlling costs within budget, and maintaining full compliance.
Responsibilities:
- Take personal accountability for the cleanliness, presentation, and condition of all 22 bedrooms, achieving and maintaining five‑star inspection standards consistently.
- Manage the Club's laundry operation, which supports the full estate including bedroom linen, all food and beverage table linen and napkins, golf towels, Cedar Sports Club towels, and Walled Garden towels.
- Manage the Club uniform room, ensuring all uniforms are laundered, stored correctly, and available to employees as required.
- Provide visible, consistent, and motivating leadership to the entire team.
- Responsible for departmental budget including payroll, chemicals, linen, amenities, cleaning equipment, and sundry operational expenditure.
- Develop, maintain, and review room and public area checklists, ensuring all SOPs reflect current Club standards.
- Manage all housekeeping‑related supplier relationships and conduct regular supplier reviews, monitoring quality, delivery reliability, and pricing competitiveness.
What to expect:
All applications will be reviewed. Immediate interview dates available. The full job description is available upon request ahead of an interview.
Head Housekeeper employer: Royal Automobile Club
The Royal Automobile Club is an exceptional employer, offering a vibrant work culture that prioritises excellence and member satisfaction. Located in the picturesque Woodcote Park, Epsom, employees benefit from a range of perks including free meals on duty, a paid birthday day off, and a supportive environment that fosters personal and professional growth. With a commitment to sustainability and high standards, this role as Head Housekeeper provides a unique opportunity to lead a dedicated team while enjoying a fulfilling career in a prestigious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at the Royal Automobile Club. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the club's values and services. Show us that you understand what it means to provide a first-class experience and how you can contribute to maintaining those high standards as Head Housekeeper.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past where you've led a team or improved processes. We want to see how you can motivate and inspire your future team at the Woodcote Park clubhouse.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our club culture there, which can help you tailor your approach.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional standards and creating a welcoming environment for our members and guests.
Tailor Your CV:Make sure your CV is tailored to the Head Housekeeper position. Highlight your experience in managing housekeeping teams and maintaining high cleanliness standards. We love seeing relevant examples that demonstrate your skills!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the Royal Automobile Club.
How to prepare for a job interview at Royal Automobile Club
✨Know the Club Inside Out
Before your interview, take some time to research The Royal Automobile Club. Familiarise yourself with their values, services, and what makes them unique. This will not only show your genuine interest but also help you tailor your answers to align with their expectations.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and inspire others. Think about specific challenges you've faced and how you overcame them while maintaining high standards.
✨Emphasise Attention to Detail
In this role, attention to detail is crucial. Be ready to discuss how you ensure cleanliness and presentation in your previous positions. You might want to bring along checklists or SOPs you've developed to demonstrate your commitment to maintaining high standards.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the club's operations, team dynamics, and future goals. This shows that you're not just interested in the job, but also in how you can contribute to the club's success.
