The Royal Automobile Club are currently seeking a Sports Assistant to join the team looking after the Sports and Wellbeing facility in our Woodcote Park clubhouse. Offering a variety of sports including swimming, tennis, squash, gym and studio classes. This is a role that requires delivering exceptional customer service to our members at all times. The role is 40 hours per week over 5 days - Monday to Sunday. Responsibilities:
- Supervise and ensure high standards of service by the poolside and public areas
- Maintaining a safe pool environment through excellent lifeguard practices.
- Assist with the operational roles around the facilities
- Engage in polite professional conversations with members and guests, using the members name and title as appropriate at every opportunity
- Ensuring all public areas are maintained and cleaned at all times
- Providing a friendly professional service to all members and guests to create a warm and welcoming atmosphere
- Keep up to date with all sports and wellness services, current promotions and new products to recommend to our members and guests
- Ensure compliance with the rules of the Clubhouses Health and Safety Policy
- Provide assistance at the sports reception and other staff needs. Valid full UK drivers licence
- Applicants must be a competent swimmer and willing to train towards achieving the NPLQ Lifeguard Qualification.
- Proven and demonstrable excellent customer service experience
- Be approachable and confident
- Take great pride in your work and team
- Have good communication skills The Royal Automobile Club is an exclusive world-class private members club, with two stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
- Free meals on duty
- Paid birthday day off
- Generous pension
- Free onsite parking at Woodcote Park clubhouse
- Free shuttle bus from Epsom station
- Perkbox discount scheme
- European RAC cover
- Interest-free season ticket loan
- Employer-paid health cash plan
- 24/7 Employee Assistance Programme
- Staff parties
#J-18808-Ljbffr
Sports Assistant - Epsom, Surrey in Ewell employer: Royal Automobile Club
The Royal Automobile Club is an exceptional employer, offering a prestigious work environment in the heart of London. With a strong focus on employee well-being, we provide generous benefits such as an annual discretionary bonus, free meals on duty, and a comprehensive health cash plan. Our commitment to professional growth and a culture of excellence ensures that our team members thrive while delivering outstanding service to our valued members and guests.
