At a Glance
- Tasks: Supervise sports facilities and deliver top-notch customer service to members.
- Company: Join the Royal Automobile Club, a prestigious organisation with a focus on sports and wellbeing.
- Benefits: Enjoy free meals, paid birthday off, generous pension, and more perks.
- Other info: Opportunities for training and career growth in a supportive atmosphere.
- Why this job: Be part of a vibrant team while promoting health and wellness in a fun environment.
- Qualifications: Must have a valid UK driver’s licence and excellent customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
The Royal Automobile Club are currently seeking a Sports Assistant to join the team looking after the Sports and Wellbeing facility in our Woodcote Park clubhouse. The role offers a variety of sports including swimming, tennis, squash, gym, and studio classes. This 40-hour per week, 5-day position (Monday to Sunday) requires delivering exceptional customer service to our members at all times.
Responsibilities
- Supervise and ensure high standards of service by the poolside and public areas
- Maintain a safe pool environment through excellent lifeguard practices
- Assist with the operational roles around the facilities
- Engage in polite professional conversations with members and guests, using the member’s name and title as appropriate at every opportunity
- Ensure all public areas are maintained and cleaned at all times
- Provide a friendly professional service to all members and guests to create a warm and welcoming atmosphere
- Keep up to date with all sports and wellness services, current promotions and new products to recommend to members and guests
- Ensure compliance with the rules of the Clubhouse’s Health and Safety Policy
- Provide assistance at the sports reception and other staff needs
Qualifications
- Valid full UK driver’s licence
- Competent swimmer willing to train towards achieving the NPLQ Lifeguard Qualification
- Proven excellent customer service experience
- Approachable and confident
- Take pride in your work and the team
- Good communication skills
Benefits
- Free meals on duty
- Paid birthday day off
- Generous pension
- Free onsite parking at Woodcote Park clubhouse
- Free shuttle bus from Epsom station
- Perkbox discount scheme
- European RAC cover
- Interest-free season ticket loan
- Employer‑paid health cash plan
- 24/7 Employee Assistance Programme
- Staff parties
Sports Assistant - Epsom, Surrey in Ewell employer: Royal Automobile Club
The Royal Automobile Club is an exceptional employer, offering a vibrant work culture at our Woodcote Park clubhouse in Epsom, Surrey. As a Sports Assistant, you will enjoy a range of benefits including free meals on duty, generous pension contributions, and a supportive environment that prioritises employee wellbeing and growth. With opportunities to engage with members in a dynamic sports setting, you will be part of a team that values professionalism and camaraderie, making every day rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Sports Assistant - Epsom, Surrey in Ewell
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the Royal Automobile Club. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your approachability and confidence.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional and approachable. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. This way, you’ll be in the best position to showcase your enthusiasm for the Sports Assistant role and ensure your application gets the attention it deserves.
We think you need these skills to ace Sports Assistant - Epsom, Surrey in Ewell
Some tips for your application 🫡
Show Your Passion for Sports:When writing your application, let us know why you're excited about the sports industry! Share any personal experiences or interests that relate to swimming, tennis, or any other activities we offer. This will help us see your enthusiasm and fit for the role.
Highlight Customer Service Skills:Since delivering exceptional customer service is key, make sure to showcase your previous experience in this area. Use specific examples of how you've gone above and beyond for customers in the past. We love to see candidates who take pride in their work!
Be Professional Yet Approachable:In your written application, strike a balance between professionalism and approachability. Use a friendly tone while ensuring your language is clear and respectful. Remember, we want someone who can engage with our members and create a welcoming atmosphere.
Apply Through Our Website:To make sure your application gets to us quickly, apply through our website. It’s super easy and ensures we receive all the necessary information. Plus, it shows you’re tech-savvy and ready to join our team at the Royal Automobile Club!
How to prepare for a job interview at Royal Automobile Club
✨Know Your Sports
Familiarise yourself with the various sports and wellness services offered at the Royal Automobile Club. Being able to discuss swimming, tennis, and gym classes will show your genuine interest in the role and help you connect with the interviewers.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond for a member or guest, as this role heavily relies on creating a warm and welcoming atmosphere.
✨Safety First
Brush up on lifeguard practices and health and safety policies relevant to pool environments. Even if you're not yet qualified, showing that you understand the importance of safety will impress the interviewers.
✨Engage and Connect
Practice polite and professional conversation techniques. Use names and titles appropriately, and be ready to demonstrate how you would engage with members and guests to create a friendly environment during the interview.
