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- Tasks: Lead the Retail and E-Commerce team to drive sales and manage online shop.
- Company: Join the Royal Automobile Club, a prestigious organisation with a vibrant culture.
- Benefits: Enjoy free meals, paid birthday off, and an annual bonus.
- Why this job: Be part of a dynamic team and make a real impact on retail growth.
- Qualifications: Leadership experience in retail and proficiency in Shopify required.
- Other info: Immediate interviews available; great opportunity for career advancement.
The predicted salary is between 37209 - 52000 £ per year.
Apply for the Retail and E-Commerce Manager role at Royal Automobile Club. Pay Range £46,512.90 (Epsom, Surrey). For the base pay range and additional compensation details, please direct message the job poster from Royal Automobile Club.
Benefits:
- Annual bonus
- Free meals on duty
- Paid birthday day off
- Free shuttle bus from Epsom station
- European RAC cover
- Interest‑free season ticket loan
- Employer‑paid health cash plan
- 24/7 Employee Assistance Programme
Purpose of the Role:
To manage the aggressive growth of the Retail department and be an active role within the Sales and Marketing Team, with a strong commercial sales focus. The purpose is to increase and grow revenue from the Club Shops and Online, ensuring the Club delivers a focused sales and marketing strategy to achieve budgeted revenues. The role is ideally suited to candidates with an exemplary standard of communication, both oral and written, from an environment where attention to detail is of paramount importance. 40 hours per week; Monday to Sunday.
Responsibilities:
- Work with the Head of Sales & Marketing to ensure a focused sales effort to achieve agreed sales targets and financial goals.
- Manage the Club Shop Retail Assistants at both clubhouses.
- Manage the day‑to‑day running of the Club Shops and the Online Club shop.
- Remotely manage the Pall Mall Club Shop team and visit on a bi‑weekly basis.
- Manage the Club’s ecommerce shop to keep relevant and up to date, including photography, content, and stock.
- Achieve the budgeted revenue targets and subsidy as approved by the Board in the annual financial budget plan.
- Control stock management and be fully responsible for count, turnover, invoicing and purchasing.
About you:
- Proven leadership experience in a retail environment
- Experience using Shopify
- Experience working in a multi‑disciplined team
- Working knowledge of Microsoft Outlook, Word, Excel and PowerPoint
- Budgeting input/review/control
- Strong written and verbal communication skills with high attention to detail
- Outbound telephone communication for results‑focused marketing campaigns
- Team player
- Passion for dealing with people face‑to‑face and over the phone
- Ability to work using own initiative
What to Expect:
- All applications will be reviewed
- Immediate interview dates available
- The full job description is available upon request ahead of an interview.
Senior Level Mid‑Senior level Employment Type Full‑time Job Function & Industries Customer Service and Marketing; Hospitality and Retail
Retail and E-Commerce Manager in Epsom employer: Royal Automobile Club
Contact Detail:
Royal Automobile Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail and E-Commerce Manager in Epsom
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and e-commerce space. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research the Royal Automobile Club and their retail strategy. Be ready to discuss how your experience aligns with their goals, especially around sales targets and team management.
✨Tip Number 3
Show off your skills! If you have experience with Shopify or managing e-commerce platforms, be sure to highlight that in conversations. Bring examples of how you've driven revenue growth in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at the Royal Automobile Club.
We think you need these skills to ace Retail and E-Commerce Manager in Epsom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail and E-Commerce Manager role. Highlight your leadership experience in retail and any relevant skills, like using Shopify. We want to see how you can contribute to our sales and marketing strategy!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for retail and e-commerce, and explain why you're the perfect fit for our team. Don’t forget to mention your attention to detail and communication skills!
Showcase Relevant Experience: When filling out your application, make sure to include specific examples of your past achievements in retail management. We love seeing how you've driven sales and managed teams effectively in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Let’s get started on this journey together!
How to prepare for a job interview at Royal Automobile Club
✨Know Your Numbers
Make sure you’re familiar with key metrics related to retail and e-commerce. Be ready to discuss how you've achieved sales targets in the past and how you plan to do so at the Royal Automobile Club. This shows you’re results-driven and understand the commercial side of the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in a retail environment. Think about times when you successfully managed a team or improved processes. This will demonstrate your ability to lead the Club Shop Retail Assistants effectively.
✨Brush Up on Shopify
Since experience using Shopify is crucial for this role, make sure you can talk confidently about your experience with the platform. If you’ve worked on specific projects, be ready to share details about what you did and the outcomes.
✨Communicate Clearly
Given the emphasis on strong communication skills, practice articulating your thoughts clearly and concisely. Prepare to discuss how you handle outbound marketing campaigns and ensure you can convey your ideas effectively, both verbally and in writing.