At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for our members and guests.
- Company: Join the prestigious Royal Automobile Club in Epsom, Surrey.
- Benefits: Enjoy free meals, annual bonuses, and a generous pension plan.
- Other info: Immediate interview dates available; be part of a club that values excellence and sustainability.
- Why this job: Work in a vibrant atmosphere with stunning views and a dynamic team.
- Qualifications: Basic food hygiene knowledge and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
The Royal Automobile Club is an exclusive world-class private members club, with two stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
Benefits of working at the Royal Automobile Club:
- Annual staff bonus
- Free meals on duty
- Paid birthday day off
- Generous pension
- Free onsite parking at Woodcote Park clubhouse
- Free shuttle bus from Epsom station
- Perkbox discount scheme
- European RAC cover
- Interest-free season ticket loan
- Employer-paid health cash plan
- 24/7 Employee Assistance Programme
- Staff parties
Purpose of the role:
We are looking for an exceptional Lounge Waiter to become a vital part of our dynamic team at the Hurricane Bar and Lounge. Working in a vibrant atmosphere with a full bar and a daytime menu featuring snacks, sandwiches, salads, and Afternoon Tea. Located in our picturesque Epsom clubhouse, you'll enjoy breathtaking views of our stunning grounds and golf courses while providing outstanding service to our members and guests. If you have a passion for hospitality and a flair for creating memorable experiences, we want to hear from you!
Responsibilities:
- Deliver friendly, efficient customer service
- Creating a warm and welcoming atmosphere
- Take accurate orders and communicate clearly to the kitchen and bar staff
- Serve food and drinks promptly and professionally
About you:
- Basic food hygiene - level one
- Passionate about delivering first-class customer service
- Team player
Club Values: HEARTS
- Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
- Excellence - Excellence is not an achievement; it is something we strive for every day.
- Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
- Respect - Showing consideration and understanding to our members and colleagues.
- Trust – Acting with fairness, honesty and integrity.
- Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.
What to expect:
- All applications will be reviewed
- Immediate interview dates available
Lounge Waiter - Epsom, Surrey employer: Royal Automobile Club
The Royal Automobile Club is an exceptional employer, offering a vibrant work culture where team members are valued and rewarded. With benefits such as annual bonuses, free meals, and a generous pension scheme, employees enjoy a supportive environment that fosters personal and professional growth while working in the picturesque setting of Epsom. Join us to be part of a dedicated team that prides itself on delivering first-class service and creating memorable experiences for our members and guests.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Waiter - Epsom, Surrey
✨Tip Number 1
Get to know the venue! Before your interview, pop by the Royal Automobile Club and soak in the atmosphere. Familiarising yourself with the space can give you a leg up when discussing how you’d fit into their vibrant team.
✨Tip Number 2
Show off your passion for hospitality! When chatting with the hiring team, share your experiences that highlight your love for creating memorable moments for guests. We want to see that sparkle in your eye when you talk about service!
✨Tip Number 3
Be ready to demonstrate your teamwork skills. The Lounge Waiter role is all about collaboration, so think of examples where you’ve worked well with others. We’re looking for those who embody the club's values of respect and accountability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at the Hurricane Bar and Lounge.
We think you need these skills to ace Lounge Waiter - Epsom, Surrey
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences that highlight your customer service skills and how you create memorable moments for guests. We want to see that you’re excited about joining our team!
Tailor Your Application:Make sure to customise your application to fit the Lounge Waiter role. Mention specific skills or experiences that align with the responsibilities listed in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to maintain professionalism in your written application. Use a friendly tone but avoid slang or overly informal language. We’re looking for someone who can balance warmth with professionalism!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Royal Automobile Club
✨Know the Club Inside Out
Before your interview, take some time to research the Royal Automobile Club. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you connect your answers to the club's ethos during the interview.
✨Showcase Your Customer Service Skills
As a Lounge Waiter, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about how you created memorable experiences and be ready to share these stories to demonstrate your passion for hospitality.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role. Remember, you're aiming to embody the first-class service that the club prides itself on.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Lounge Waiter. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
