At a Glance
- Tasks: Deliver exceptional customer service in a fine dining environment and support senior staff.
- Company: Join the prestigious Royal Automobile Club, known for its exclusive atmosphere.
- Benefits: Enjoy free meals, paid birthday off, generous pension, and more perks.
- Other info: Immediate interviews available; great opportunity for career growth.
- Why this job: Enhance your skills while working in a vibrant team at a world-class club.
- Qualifications: Passion for customer service and basic food hygiene certification required.
The predicted salary is between 20000 - 25000 £ per year.
The Royal Automobile Club is an exclusive world-class private members club, with two stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, banqueting, sports and leisure facilities for the enjoyment of our members and guests.
Benefits of working at the Royal Automobile Club:
- 40-hour week with paid overtime
- Free meals on duty
- Paid birthday day off
- Generous pension
- Free onsite parking at Woodcote Park clubhouse
- Free shuttle bus from Epsom station
- Perkbox discount scheme
- European RAC cover
- Interest-free season ticket loan
- Employer-paid health cash plan
- 24/7 Employee Assistance Programme
- Staff parties
Purpose of the role:
We are looking for a Commis Waiter to join our vibrant team in Stirling’s, our fine dining restaurant and cocktail bar. Based in our Epsom clubhouse we are committed to delivering 5* service to our members whilst giving you the opportunity to learn from some of the best waiters and enhance your customer service skills.
Responsibilities:
- Consistently deliver high standards of customer service
- To collect food from the kitchen and deliver seamlessly from kitchen to table
- To ensure that the side stations are kept clean at all times
- Maintain exceptional restaurant standards
- Ensure tables are cleared in a swift but discreet manner
- Working closely with senior members of staff to ensure daily restaurant duties are carried out successfully
About you:
- Keen to learn
- Relish working in an exclusive and exceptional environment
- Be passionate about customer service
- Be a keen team player at all times wanting to deliver
- Hold the Basic Food Hygiene Level One certified
- Excellent communication skills
Club Values:
- Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club
- Excellence - Excellence is not an achievement; it is something we strive for every day.
- Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
- Respect - Showing consideration and understanding to our members and colleagues.
- Trust – Acting with fairness, honesty and integrity.
- Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.
Please visit our website for more information about our Club Vision and Values.
What to expect:
All applications will be reviewed. Immediate interview dates available.
Commis Waiter - Epsom, Surrey employer: Royal Automobile Club
The Royal Automobile Club is an exceptional employer, offering a vibrant work culture where you can thrive in a prestigious environment while honing your customer service skills. With benefits like paid overtime, free meals on duty, and a generous pension scheme, employees enjoy a supportive atmosphere that prioritises their well-being and professional growth. Located in Epsom, the Club provides unique advantages such as free onsite parking and a shuttle bus service, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Commis Waiter - Epsom, Surrey
✨Tip Number 1
Get to know the Royal Automobile Club! Research their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate – you’re genuinely interested in being part of their exclusive team.
✨Tip Number 2
Practice your customer service skills before the interview. Think about scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories; they’ll love hearing how passionate you are about delivering 5* service!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a fine dining environment. Make sure you look sharp and professional when you arrive for your interview – it shows you respect the opportunity and the club’s standards.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Commis Waiter - Epsom, Surrey
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re keen to learn and excited about working in a vibrant environment like ours.
Highlight Relevant Experience:Even if you’re new to the role, mention any experience you have in hospitality or customer service. We love seeing how your background can contribute to our team at the Royal Automobile Club.
Be Authentic:Don’t be afraid to show your personality! We value authenticity and want to get to know the real you. Share what makes you a great fit for our exclusive club and why you want to join us.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Royal Automobile Club
✨Know the Club Inside Out
Before your interview, take some time to research the Royal Automobile Club. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Commis Waiter, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your passion for delivering exceptional service and how you handle challenging situations.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the role you're applying for. Remember, you’re aiming to work in a fine dining environment!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
