At a Glance
- Tasks: Ensure safety and deliver top-notch service at the Walled Garden poolside.
- Company: Join the Royal Automobile Club, a prestigious organisation with a rich heritage.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Great opportunity for personal growth and teamwork in a supportive setting.
- Why this job: Make a difference while enjoying a vibrant atmosphere with families and kids.
- Qualifications: Must have NPLQ certification and excellent customer service skills.
The predicted salary is between 26500 - 26500 £ per year.
The Royal Automobile Club are currently seeking a Casual Lifeguard to join the team in The Walled Garden, a purpose-built facility at Woodcote Park designed for children and their families offering swimming, soft play and outdoor play areas.
Purpose of the role:
Responsible for the day to day operation of the Walled Garden poolside and activity areas, seeking to deliver the very highest standards of service to Woodcote Juniors, Members and Guests. To take personal responsibility for all standards of service across the Walled Garden with attention to: lifeguarding, the poolside H&S and hygiene procedures, inventory top-up, member experience within the facility and the maintenance, cleaning and hygiene of all functioning areas of the Walled Garden.
About you:
- Valid full UK drivers licence
- Hold a National Pool Lifeguard qualification (NPLQ)
- Proven and demonstrable excellent customer service experience
- Be approachable and confident
- Take great pride in your work and team
- Have good communication skills
Our hours are flexible for Casual workers and are decided by the individual Managers.
For under 18's the pay in Epsom is £10.27 per hour. For over 18's the pay in Epsom is £12.76 per hour.
Club Values:
- Heritage - Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club.
- Excellence - Excellence is not an achievement; it is something we strive for every day.
- Accountability - Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
- Respect - Showing consideration and understanding to our members and colleagues.
- Trust – Acting with fairness, honesty and integrity.
- Sustainability – Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.
Please visit our website for more information about our Club Vision and Values.
Casual Lifeguard - Epsom, Surrey employer: Royal Automobile Club
The Royal Automobile Club is an exceptional employer, offering a vibrant work culture that prioritises excellence and accountability. As a Casual Lifeguard at our purpose-built facility in Epsom, you will enjoy flexible hours, competitive pay, and the opportunity to contribute to a family-friendly environment while developing your skills in customer service and safety. Join us in fostering a community that values heritage, respect, and sustainability, making every day rewarding for both staff and members.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Lifeguard - Epsom, Surrey
✨Tip Number 1
Get to know the Royal Automobile Club's values inside out. When you walk into that interview, show them how your personal values align with HEARTS. It’s all about demonstrating that you’re not just a lifeguard, but a team player who embodies their commitment to excellence and respect.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations with members or guests. Being approachable and confident is key, so role-play with friends or family to get comfortable with your responses.
✨Tip Number 3
Don’t forget to highlight your NPLQ qualification and any relevant experience during your chat. We want to see that you take pride in your work and understand the importance of health and safety at the poolside. Make it clear that you’re ready to take responsibility for maintaining high standards.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Royal Automobile Club team. Let’s make this happen!
We think you need these skills to ace Casual Lifeguard - Epsom, Surrey
Some tips for your application 🫡
Show Off Your Lifeguarding Skills:Make sure to highlight your National Pool Lifeguard qualification (NPLQ) in your application. We want to see that you’re not just qualified, but also passionate about keeping our young swimmers safe and happy!
Customer Service is Key:Since this role involves interacting with families and members, share examples of your excellent customer service experience. We love candidates who can create a welcoming atmosphere at the Walled Garden!
Be Yourself:We’re looking for approachable and confident individuals. Don’t be afraid to let your personality shine through in your application. Show us why you’d be a great fit for our team!
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Royal Automobile Club
✨Know Your Lifeguard Skills
Make sure you brush up on your lifeguarding skills and knowledge of health and safety procedures. Be ready to discuss your National Pool Lifeguard qualification and any relevant experiences that showcase your ability to keep the poolside safe and enjoyable for everyone.
✨Showcase Your Customer Service Experience
Since this role involves interacting with children, families, and members, highlight your previous customer service roles. Share specific examples of how you've gone above and beyond to ensure a great experience for customers, as this aligns with the club's values of excellence and respect.
✨Demonstrate Team Spirit
The Royal Automobile Club values teamwork, so be prepared to talk about how you work well with others. Share instances where you've collaborated effectively with colleagues or contributed to a positive team environment, showing that you take pride in your work and support your teammates.
✨Align with Club Values
Familiarise yourself with the club's HEARTS values: Heritage, Excellence, Accountability, Respect, Trust, and Sustainability. During the interview, weave these values into your responses to demonstrate that you understand and embody what the club stands for, making you a great fit for their team.
