Head of Reservations & Guest Experience in City of Westminster

Head of Reservations & Guest Experience in City of Westminster

City of Westminster Full-Time On-site
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The Royal Automobile Club in London is seeking a Reservations Manager to lead the central reservations team, responsible for room revenue and restaurant cover targets across Pall Mall and Woodcote Park; occasional travel to Epsom is required.

Based in Pall Mall with occasional travel, you will oversee promotions via ResDiary, drive performance through regular reports, and develop a high-performing team delivering exceptional member service while maintaining the club’s standards of excellence.

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Head of Reservations & Guest Experience in City of Westminster employer: Royal Automobile Club

The Royal Automobile Club is an exceptional employer, offering a prestigious work environment in the heart of London. With a strong focus on employee well-being, we provide generous benefits such as an annual discretionary bonus, free meals on duty, and a comprehensive health cash plan. Our commitment to professional growth and a culture of excellence ensures that our team members thrive while delivering outstanding service to our valued members and guests.

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Contact Details:

Royal Automobile Club Recruitment Team