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- Tasks: Coordinate banqueting reservations and support event planning for our exclusive club.
- Company: Join the prestigious Royal Automobile Club in London.
- Benefits: Enjoy free meals, annual bonuses, and a paid birthday day off.
- Why this job: Be part of a world-class team delivering exceptional experiences for members and guests.
- Qualifications: Customer service experience and strong attention to detail required.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 19300 - 24000 £ per year.
The Royal Automobile Club is an exclusive world‑class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first‑class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
Benefits of working at the Royal Automobile Club:
- Annual staff bonus
- Free meals on duty
- Paid birthday day off
- Christmas off in Pall Mall
- European RAC cover
- Interest‑free season ticket loan
- Employer‑paid health cash plan
- 24/7 Employee Assistance Programme
- Staff parties
Purpose of the role:
To assist the Banqueting Reservations Manager in the co‑ordination of internal and external functions for both our clubhouses, ensuring that all details for the function are conveyed correctly to all involved departments. Based in our Pall Mall clubhouse, London.
Responsibilities:
- Meeting with members to discuss details of functions and acting as key liaison for the event.
- Providing administrative support to the team in day‑to‑day running of the banqueting and events office.
- Booking member, guest or internal activity functions by telephone or in person – including but not limited to weddings, golf societies and days, meetings, lunches and dinners.
About you:
- Previous experience in customer facing role
- Function planning experience
- High level of attention to detail
- Flexible and adaptable
Heritage: Our rich motoring, social, sporting and architectural heritage runs through the fabric and the nature of the Club.
Excellence: Excellence is not an achievement; it is something we strive for every day.
Accountability: Taking ownership of our work, meeting our own high standards, honouring our commitments and acting with professionalism.
Respect: Showing consideration and understanding to our members and colleagues.
Trust: Acting with fairness, honesty and integrity.
Sustainability: Actively contribute to reducing our environmental impact, improving our operational efficiency and continuing to build our reputation.
Please visit our website for more information about our Club Vision and Values.
Banqueting Reservations Coordinator employer: Royal Automobile Club
Contact Detail:
Royal Automobile Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banqueting Reservations Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at places like the Royal Automobile Club. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the club’s values and heritage. Show us that you understand what makes the Royal Automobile Club special and how you can contribute to its excellence. Tailor your responses to reflect their commitment to service and professionalism.
✨Tip Number 3
Practice your customer service skills! Since this role is all about liaising with members and planning events, think of scenarios where you’ve gone above and beyond for a customer. We want to hear those stories during your interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at the Royal Automobile Club.
We think you need these skills to ace Banqueting Reservations Coordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to customise your application for the Banqueting Reservations Coordinator role. Highlight your relevant experience in customer service and function planning, and connect it to what we do at the Royal Automobile Club.
Be Detail-Oriented: Attention to detail is key in this role. Double-check your application for any typos or errors, and ensure that all the information you provide is accurate and relevant. It shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can explore more about our Club while you’re there!
How to prepare for a job interview at Royal Automobile Club
✨Know the Club Inside Out
Before your interview, take some time to research the Royal Automobile Club. Familiarise yourself with its history, values, and services. This will not only show your genuine interest but also help you align your answers with their expectations.
✨Showcase Your Customer Service Skills
As a Banqueting Reservations Coordinator, you'll be dealing with members and guests regularly. Prepare examples from your past experiences where you provided excellent customer service or resolved issues effectively. This will demonstrate your capability in a customer-facing role.
✨Be Detail-Oriented
Attention to detail is crucial in this role. During the interview, highlight instances where your meticulous nature made a difference in planning or executing an event. You could even mention how you keep track of multiple bookings and ensure everything runs smoothly.
✨Emphasise Flexibility and Adaptability
The ability to adapt to changing circumstances is key in the events industry. Share stories that illustrate your flexibility, whether it’s adjusting plans on short notice or managing unexpected challenges during an event. This will resonate well with the club's commitment to excellence.