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- Tasks: Deliver exceptional customer service and tailored solutions in a fun, energetic environment.
- Company: Join RACQ, a community-focused organisation making a positive impact every day.
- Benefits: Competitive pay, flexible work options, and comprehensive training provided.
- Why this job: Be part of an exciting transformation while helping Queenslanders with their needs.
- Qualifications: No experience necessary; just bring your eagerness to learn and strong communication skills.
- Other info: Diverse and inclusive workplace with opportunities for professional growth.
The predicted salary is between 25000 - 42000 £ per year.
Job Description – Retail Consultant (2500016C)
Job Number:
2500016C
About RACQ:
At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.
About the Role:
RACQ Stafford is seeking a fun, energetic sales and service superstar to join our team. No prior experience is necessary, but sales experience is desirable, along with a willingness to learn. We will provide comprehensive, tailored training to set you up for success.
As a Retail Consultant, you will deliver exceptional customer service and tailored solutions across assistance, insurance, and banking products and services.
- Starting pay rate: $34.49 + Super
- Monday to Friday, 8:30am – 4:30pm
About You:
Key qualities include a customer service mindset, a desire to help, adaptability in a fast-paced environment, relationship-building skills, strong work ethic, eagerness to learn, and excellent communication skills (written and verbal). You should be comfortable interacting face-to-face and via phone with members and possess a can-do attitude.
Why Join RACQ?
Join us during an exciting transformation towards smarter solutions that benefit Queenslanders. We are committed to community impact, professional growth, and sustainability initiatives, including becoming carbon neutral by 2030 and offering green products like solar and batteries, Green Home and Car Loans.
We support flexible work arrangements and are dedicated to building a diverse and inclusive workplace, welcoming applicants from Aboriginal and Torres Strait Islander communities, diverse backgrounds, and those with accessibility needs. Please inform us of any support or access requirements during your application.
What We Offer:
Our benefits include:
- Financial benefits and discounts on banking, assistance, and insurance products
- Paid volunteer leave, payroll giving, and community event volunteering
- Flexible working options, parental leave, purchased leave, cultural observance leave, and gender affirmation leave
- Wellbeing initiatives, including health discounts, flu vaccinations, health insurance, and confidential Employee Assistance Program (EAP)
- Development programs and access to digital learning platforms
Note: The application process may include psychometric assessments and background checks, such as employment history, qualifications, criminal record, credit history, and others. For details, contact HR@racq.com.au
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Retail Consultant employer: Royal Automobile Club of Queensland
Contact Detail:
Royal Automobile Club of Queensland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Consultant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on RACQ. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences, even if they're not directly related, and how they demonstrate your skills and adaptability.
✨Tip Number 3
Show off your personality! As a Retail Consultant, being fun and energetic is key. Don’t be afraid to let your enthusiasm shine through during the interview. Remember, they’re looking for someone who can connect with customers!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Consultant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and energy into your words. Remember, we’re looking for someone who can connect with our customers, so show us how you’d do that!
Tailor Your Application: Make sure to tailor your application to the Retail Consultant role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or sales experience. This shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. We want to understand your qualifications and enthusiasm without wading through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about RACQ and what we stand for!
How to prepare for a job interview at Royal Automobile Club of Queensland
✨Know the Company
Before your interview, take some time to research RACQ. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Consultant, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Even if you don’t have direct experience, think about times when you’ve helped someone or resolved an issue.
✨Demonstrate Adaptability
RACQ values adaptability in a fast-paced environment. Be ready to discuss situations where you’ve had to adjust quickly to changes or challenges. Highlight your ability to learn new things and how you handle unexpected situations.
✨Ask Thoughtful Questions
At the end of the interview, make sure to ask insightful questions about the role and the company culture. This shows that you’re engaged and serious about the position. You might ask about the training process or how success is measured for a Retail Consultant.