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For Companies At a Glance
- Tasks: Deliver top-notch customer service and create an engaging shopping experience.
- Company: Join the Royal Armouries, the UK's national museum of arms and armour.
- Benefits: Enjoy discounts, holiday pay, and access to free online learning.
- Why this job: Be part of a unique museum environment while gaining valuable retail experience.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible hours with opportunities for growth in a dynamic team.
The predicted salary is between 1040 - 1248 £ per month.
The Royal Armouries is the United Kingdom’s national museum of arms and armour and one of the most important collections of its type in the world, housed at its headquarters and flagship museum in Leeds, its historic home at the Tower of London, and the Victorian Fort Nelson in Hampshire. We have an exciting opportunity for a Casual Retail Assistant to join the existing Retail team.
Reporting to the Retail Store Manager, the successful applicant will provide excellent customer service to our visitors during peak periods, handling sales with friendly efficiency and accuracy, while creating an engaging visitor experience. The successful candidate will demonstrate flexibility and exceptional communication skills, paired with genuine enthusiasm for our products and the museum.
Responsibilities- Provide excellent customer service to visitors during peak periods on the shop floor.
- Handle sales with accuracy and friendly efficiency while creating an engaging visitor experience.
- Support the Retail team and report to the Retail Store Manager.
Zero hours, weekdays & weekends required. The role is customer facing and will predominantly be based on the shop floor.
Benefits- Access to the discounted bicycles via Bike2Work scheme
- Access to free EAP services via the Employee Assistance Program
- 25 days holiday plus Bank Holidays
- Company sick pay scheme
- Discounted staff car parking
- 25% off staff shop
- 10% off food in on-site café
- Pension scheme (max employer contribution 9%)
- Access to free online learning
A Police Check/ Disclosure will be requested in the event of a successful application. A criminal record would not necessarily be a bar to employment. All job offers are subject to satisfactory references, DBS/Police checks and right to work documentation.
Application timelineClosing date: 22.02.26
Interview dates: W/c 09.03.26
Casual Retail Assistant in Leeds employer: ROYAL ARMOURIES MUSEUM
Contact Detail:
ROYAL ARMOURIES MUSEUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Retail Assistant in Leeds
✨Tip Number 1
Get to know the Royal Armouries! Familiarise yourself with their collections and products. This way, when you chat with the team during your interview, you can show off your enthusiasm and knowledge about what they offer.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide excellent service. Role-playing with a friend can help you feel more confident and ready for those peak periods on the shop floor.
✨Tip Number 3
Be flexible and adaptable! The role requires you to work during busy times, so be prepared to showcase your ability to handle various tasks. Share examples from past experiences where you've successfully juggled multiple responsibilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at the Royal Armouries. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Casual Retail Assistant in Leeds
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and the museum shine through. We want to see that you’re genuinely excited about the role and our products!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous retail or customer service roles, as this will help us see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences and focus on what makes you a great fit for the Casual Retail Assistant position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ROYAL ARMOURIES MUSEUM
✨Know the Museum Inside Out
Before your interview, take some time to research The Royal Armouries and its collections. Familiarise yourself with their history, key exhibits, and any recent news. This will not only impress your interviewers but also show your genuine enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you handled difficult customers or went above and beyond to create a positive experience. Be ready to discuss these during the interview to demonstrate your suitability for the role.
✨Flexibility is Key
Since this role requires flexibility in working hours, be prepared to discuss your availability. Highlight your willingness to work weekends and peak periods, as this shows your commitment to supporting the team and providing great service when it’s needed most.
✨Engage with Enthusiasm
During the interview, let your passion for the museum and its products shine through. Use positive body language, maintain eye contact, and express your excitement about the opportunity to engage with visitors. This will help convey that you’re not just looking for a job, but genuinely want to contribute to the visitor experience.
