Wellbeing Delivery Manager

Wellbeing Delivery Manager

Full-Time 47681 - 50190 € / year (est.) No home office possible
Royal Air Forces Association

At a Glance

  • Tasks: Lead and improve wellbeing services for the RAF community, ensuring impactful delivery.
  • Company: Join the RAF Association, dedicated to supporting serving personnel, veterans, and their families.
  • Benefits: Enjoy up to 42 days annual leave, health cash back plan, and gym discounts.
  • Other info: Dynamic role with opportunities for personal growth and a supportive team environment.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Proven leadership experience in wellbeing services and strong budget management skills.

The predicted salary is between 47681 - 50190 € per year.

The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families.

The Wellbeing Delivery Manager (WDM) is a newly created role and will provide strategic leadership and operational oversight over a diverse and expanding portfolio of wellbeing services, ensuring the organisation delivers meaningful and measurable impact for members, branches, volunteers and beneficiaries. This senior role is accountable for the end‑to‑end delivery, prioritisation, optimisation and governance of wellbeing products and services and for driving continuous improvement across the programme.

The WDM will lead and develop a multidisciplinary team, ensuring high standards of delivery and strong collaboration with internal colleagues, partners and external stakeholders. The role will work proactively across the organisation to ensure services are evidence‑based, resilient, scalable and effectively promoted across the branch network and the RAF community. The WDM holds responsibility for performance management, KPI reporting and budget management and will use insight, evaluation and user feedback to shape service roadmaps and lifecycle planning.

The role is busy and varied and will:

  • Lead the delivery and continuous improvement of a designated programme of wellbeing products and services, including our online platforms, services and Community Grants Programme.
  • Provide strategic direction for the development and evolution of service strategies, roadmaps and objectives, ensuring alignment with organisational priorities, data insights and beneficiary needs.
  • Lead, manage and develop a high performing team, fostering a culture of empowerment and continuous improvement.
  • Manage expenditure within agreed operational budgets, inputting to budget setting, forecasting and re-forecasting processes.
  • Lead the recruitment and strategic oversight of remote, field‑based wellbeing trainers. Build effective working relationships with cross-functional teams and inspire, motivate and support colleagues to achieve objectives and KPIs.
  • Establish and maintain effective policies and procedures (including quality assurance, risk management/mitigation and application of lessons learned) to assure the development and piloting of high-quality wellbeing services.

It is essential that you can demonstrate proven leadership and management experience overseeing the implementation, delivery, growth and management of wellbeing services and initiatives. Educated to degree level or with equivalent relevant professional experience in the wellbeing services field, you will have experience of change management and a passion to introduce new systems and procedures to improve project delivery. Resourceful, innovative and self-motivated, you will have the ability to lead your team to deliver impactful results against challenging targets. Experience of managing budgets, KPI reporting and using data is essential for this role.

As an Ambassador of the Association, you will be hands-on facilitating and presenting at meetings, events and strategic sessions to a wide variety of stakeholders.

Benefits include:

  • Up to 42 days annual leave (pro rata), life insurance and sick pay
  • Enrolment in health cash back plan to cover everyday healthcare needs
  • Free access to Virtual GP, Health and Stress Support plus gym discount
  • Subsidised short breaks at selected RAFA Accommodation
  • Unlimited Refer a Friend bonus payments

To make your application really stand out it is highly recommended that you read the full role profile and person specification, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.

Closing Date: 8am Thursday 7 May Interview Date: Tuesday 21 May N.B. We may close this advert early so please do not delay in applying, we’d love to hear from you!

The RAF Association is a Disability Confident Employer. Please let us know if you require any assistance with the application process. Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements. No agencies please.

Wellbeing Delivery Manager employer: Royal Air Forces Association

The RAF Association is an exceptional employer, offering a supportive and empowering work culture that prioritises the wellbeing of its employees while making a meaningful impact on the lives of serving personnel, veterans, and their families. With generous benefits such as up to 42 days of annual leave, health cash back plans, and opportunities for professional growth, employees are encouraged to thrive in their roles. Located in Leicester with hybrid working options, the Association fosters collaboration and innovation, ensuring that every team member feels valued and motivated to contribute to the mission of supporting the RAF community.

Royal Air Forces Association

Contact Detail:

Royal Air Forces Association Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Wellbeing Delivery Manager

Tip Number 1

Get to know the RAF Association inside out! Check out their website and social media to understand their mission and values. This will help you tailor your approach and show them you're genuinely interested in making a difference.

Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the role and the company culture. A friendly chat can give you valuable insights and might even lead to a referral!

Tip Number 3

Prepare for the interview by thinking about how your experience aligns with the role. Be ready to share specific examples of your leadership and management skills, especially in wellbeing services. Show them you’re the perfect fit!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, make sure to include a cover letter that highlights your passion for wellbeing and how you can contribute to their mission.

We think you need these skills to ace Wellbeing Delivery Manager

Leadership
Management Experience
Wellbeing Services Knowledge
Change Management
Budget Management
KPI Reporting
Data Analysis

Some tips for your application 🫡

Read the Job Description Thoroughly:Before you start writing, take a good look at the job description. It’s packed with clues about what we’re looking for in a Wellbeing Delivery Manager. Make sure you understand the key responsibilities and how your experience aligns with them.

Craft a Tailored Cover Letter:Your cover letter is your chance to shine! Use it to highlight how your skills and experiences match our role profile. Be specific about your achievements in wellbeing services and how they can benefit us at the RAF Association.

Showcase Your Leadership Skills:Since this role is all about leading a team, make sure to emphasise your leadership experience. Share examples of how you've successfully managed teams and delivered impactful results in previous roles. We want to see your passion for empowering others!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find more resources there that can help you put your best foot forward in the application process.

How to prepare for a job interview at Royal Air Forces Association

Know Your Stuff

Make sure you thoroughly understand the wellbeing services and initiatives that the RAF Association offers. Familiarise yourself with their mission and values, and think about how your experience aligns with their objectives. This will help you demonstrate your passion for the role and show that you're a great fit.

Showcase Your Leadership Skills

As a Wellbeing Delivery Manager, you'll need to lead a multidisciplinary team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and motivate others. Highlight any experience you have with change management and continuous improvement, as these are key aspects of the role.

Be Data-Driven

Since the role involves KPI reporting and budget management, be ready to discuss how you've used data to inform decisions in previous positions. Bring specific examples of how you've tracked performance and made adjustments based on insights. This will show that you can handle the analytical side of the job effectively.

Engage with Stakeholders

You'll be working with various stakeholders, so it's important to demonstrate your communication skills. Think of instances where you've built strong relationships or facilitated discussions. Be prepared to talk about how you would approach collaboration with internal colleagues and external partners to achieve the organisation's goals.