LEARNING AND ENGAGEMENT ADMINISTRATION ASSISTANT
T LEVEL: BUSINESS ADMINISTRATION
SITE: MIDLANDS
Role and Responsibilities
In this placement, you'll gain hands-on experience supporting museum learning, events, and group visits. You'll work with a friendly team and develop valuable workplace skills in administration, communication, data analysis, and event planning.
What You'll Be Doing
• Helping to organise school and community visits by responding to enquiries, updating booking systems, and communicating with visitors
• Learning how to use customer databases (CRM systems) and other digital tools
• Becoming a "data detective" by analysing visitor information and helping to create reports that show how well activities and events are performing
• Welcoming visitors and groups to the museum
• Supporting workshops and events by checking resources and making sure everything is ready for participants
• Gaining an understanding of how organisations manage budgets by assisting with purchase orders and invoices
• Contributing ideas and content for learning resources and community events
• Taking part in team meetings, sharing your thoughts, and learning how projects are planned and delivered.
What You'll Learn
During your placement, you'll develop skills in:
• Communication and customer service
• Data analysis and reporting
• Event and project support
• Digital systems and Microsoft Office
• Teamwork and professional working practices
• Planning, organisation, and time management
This role is perfect for you if you are…
• Excited to learn how museum learning work behind the scenes
• Interested in becoming a "data detective" and using information to help make decisions
• Keen to understand how organisations keep personal information safe
• Confident using everyday digital tools like Word, Excel, and PowerPoint
• Good at juggling different tasks and staying on top of priorities.
What is the time commitment?
1 day a week, between 9:30am-3:30pm
How can I apply?
Please click 'apply for this job' and upload a cover letter (no more than one page of A4) and CV when prompted too.
What happens next?
We will contact you to let you know if you have been successful in shortlisting for an informal interview.
Application Closing Date: 17 November 2026
Interviews: 30 November/1 December 2026
T Level: Business Administration- Learning and Engagement Administration Assistant employer: Royal Air Force Museum
The Royal Air Force Museum in London is an exceptional employer, offering a vibrant work culture that prioritises visitor engagement and teamwork. Employees benefit from flexible part-time hours, opportunities for personal growth within the museum environment, and the chance to contribute to a unique cultural institution that celebrates aviation history. Join us to be part of a dedicated team that values your contributions and fosters a friendly atmosphere.
