Welfare Benefits Executive

Welfare Benefits Executive

London Part-Time 24000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support RAF veterans by providing welfare benefits advice and advocacy.
  • Company: Join the RAF Benevolent Fund, a leading charity making a real difference for over 40,000 people.
  • Benefits: Enjoy a competitive salary, hybrid working, and unique events like Royal Ascot and Chelsea Flower Show.
  • Why this job: Make a meaningful impact while connecting with the RAF community and helping those in need.
  • Qualifications: Experience in welfare benefits advice, strong communication skills, and a compassionate approach required.
  • Other info: Office-based in London with a hybrid work model; DBS check needed.

The predicted salary is between 24000 - 48000 £ per year.

Permanent, Part Time (4 day week) Circa £40,000 (pro rata) plus competitive benefits.

Do you want to make a difference? The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk; in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most. Join the RAF Family and play your part in making a difference.

People are at the heart of what we do. Together we:

  • Help reduce social isolation and loneliness among veterans.
  • Support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
  • Fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
  • Provide grants to help with the cost of living.

We are seeking a compassionate and highly organised individual to work within the Welfare Benefits Team. You will be required to undertake welfare benefit checks and provide tailored advice on missing benefit entitlements and on wider income maximisation areas. You will also be required to provide advocacy and representation at appeal tribunals and with challenging more complex benefit decisions.

The successful candidate will need to have experience of providing welfare benefits advice with skills in advocacy, negotiation and communication. They will be an articulate communicator with excellent IT skills suited to working in a paperless environment. You must be able to demonstrate an ability to relate to people of all ages especially older beneficiaries, in a manner which is conducive to relieving stresses and concerns by giving sound and impartial information, guidance and assistance.

The role will be office based at our London HQ, currently with hybrid working of 2 days in the office and 2 days working from home. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal. The closing date for applications is Wednesday 21st May 2025, 5.00pm. A test will be held w/c 26th May 2025 and interviews will take place w/c 2nd June 2025.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires a Standard DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Welfare Benefits Executive employer: Royal Air Force Benevolent Fund

The RAF Benevolent Fund is an exceptional employer, offering a unique opportunity to make a meaningful impact within the RAF Family while enjoying a supportive and inclusive work culture. With competitive benefits, a part-time four-day work week, and the chance to engage in exciting events like Royal Ascot and the Chelsea Flower Show, employees can thrive both personally and professionally. The Fund prioritises employee growth and development, ensuring that every team member feels valued and empowered to contribute to the vital services we provide to veterans and their families.
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Contact Detail:

Royal Air Force Benevolent Fund Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Welfare Benefits Executive

✨Tip Number 1

Familiarise yourself with the specific welfare benefits available to RAF personnel and their families. Understanding the nuances of these benefits will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the RAF Benevolent Fund. They can provide valuable insights into the organisation's culture and expectations, which can be beneficial during your interview.

✨Tip Number 3

Prepare for potential scenario-based questions that may assess your advocacy and negotiation skills. Think of examples from your past experiences where you've successfully navigated complex situations.

✨Tip Number 4

Showcase your IT skills by being familiar with digital tools commonly used in welfare services. Being comfortable in a paperless environment will set you apart as a candidate who is ready to adapt to the role's requirements.

We think you need these skills to ace Welfare Benefits Executive

Welfare Benefits Knowledge
Advocacy Skills
Negotiation Skills
Communication Skills
Empathy and Compassion
Organisational Skills
IT Proficiency
Problem-Solving Skills
Attention to Detail
Interpersonal Skills
Ability to Relate to Diverse Age Groups
Knowledge of Income Maximisation Strategies
Experience with Appeal Tribunals
Understanding of Social Isolation Issues

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Welfare Benefits Executive.

Craft a Compelling Cover Letter: Write a cover letter that not only explains why you are suitable for the role but also showcases your passion for helping others, particularly in the context of welfare benefits. Use specific examples from your past experiences to demonstrate your advocacy and communication skills.

Highlight Relevant Experience: In your CV, emphasise any previous experience you have in providing welfare benefits advice or working in similar roles. Include details about your advocacy work, negotiation skills, and any relevant IT proficiency, especially in a paperless environment.

Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Royal Air Force Benevolent Fund

✨Show Your Compassion

In this role, empathy is key. Be prepared to share examples of how you've helped others in challenging situations, especially those who may be vulnerable or in need of support.

✨Demonstrate Your Advocacy Skills

Since the position involves advocacy and representation, think of specific instances where you've successfully negotiated on behalf of someone else. Highlight your communication skills and ability to navigate complex situations.

✨Familiarise Yourself with Welfare Benefits

Brush up on your knowledge of welfare benefits and entitlements. Being able to discuss current policies and how they impact beneficiaries will show your commitment and preparedness for the role.

✨Prepare Questions About the Role

Interviews are a two-way street. Prepare thoughtful questions about the Welfare Benefits Team and the RAF Benevolent Fund's initiatives. This shows your genuine interest in the organisation and its mission.

Welfare Benefits Executive
Royal Air Force Benevolent Fund
R
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