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For Companies At a Glance
- Tasks: Support key change projects and manage day-to-day operations at the Alliston Centre.
- Company: Join the Royal Agricultural University, a hub for innovation and growth in Cirencester.
- Benefits: Enjoy a competitive salary, a collaborative environment, and opportunities for professional development.
- Why this job: Be part of a dynamic team making a real impact in education and community engagement.
- Qualifications: A levels in English and Maths or equivalent; customer service experience is a plus.
- Other info: We encourage applications from diverse backgrounds to enhance our inclusive workplace.
The predicted salary is between 22680 - 25742 £ per year.
Location: Royal Agricultural University Alliston Centre, Cirencester
Salary: Grade 4: £22,680 - £25,742 per annum
Hours: Permanent, Full Time 35 hours per week
The Role
Working as a member of the Executive Transformation Team, the post holder will work to support the coordinated delivery of key change and strategic projects, whilst supporting the day-to-day running of the Alliston Centre and Trent Lodge. These spaces are home to Farm 491, The Cirencester Growth Hub, Continuing Professional Development (CPD) and Executive Education and sit alongside the University’s proposed Innovation Village at the RAU. The role also contributes to promoting RAU’s commercial and academic initiatives supporting excellent customer experience and operational efficiency across a dynamic and collaborative environment.
Key Responsibilities:
- Provide administrative and operational support to the Directorate, assisting the Transformation Director, Strategic Project Manager(s) and wider team in achieving their goals and objectives.
- Undertake all general reception duties at the Alliston Centre, fostering and building a rapport with members and customers, ensuring that customer service and satisfaction are consistently prioritised.
- Ensure that all facilities in the Alliston Centre and Trent Lodge are maintained to a high standard.
- Assist with all event booking, co-ordination and delivery including room set up and break down. Support the collection and collation of event feedback to inform an improvement strategy.
- Be familiar with the current offerings of the teams to support commercial business growth.
- Handle all enquiries, support promotional activities and signpost enquirers to the appropriate team or resources.
- Work closely with members, tenants and guests to manage and resolve any queries that may arise.
- Develop strong working relationships with the wider University teams to support and develop operational delivery.
- Perform show-rounds for potential customers and visitors.
Skills and Qualifications
- Educated to a good standard to include A levels in English and Maths, or equivalent.
- Experience in a front-desk administrative role or similar.
- Highly developed interpersonal/customer service skills.
- Excellent organisation skills, applying attention to detail and ensuring deadlines are achieved.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
The RAU is a Disability Confident and Inclusive Employer, and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the RAU at this level.
Closing Date: 9 June 2025
Interviews On: 20 June 2025
Transformation Team Coordinator in Cirencester employer: Royal Agricultural University
Contact Detail:
Royal Agricultural University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transformation Team Coordinator in Cirencester
✨Tip Number 1
Familiarise yourself with the Royal Agricultural University's mission and values. Understanding their focus on innovation and community engagement will help you align your conversation during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current employees or alumni from the RAU. Engaging with them can provide insights into the organisational culture and expectations, which can be invaluable when discussing your fit for the Transformation Team Coordinator role.
✨Tip Number 3
Prepare to discuss specific examples of your customer service experience. Since the role emphasises excellent customer experience, having concrete stories ready will demonstrate your capability in handling queries and fostering relationships effectively.
✨Tip Number 4
Research the key projects and initiatives currently underway at the Alliston Centre. Being knowledgeable about these will allow you to ask informed questions during the interview, showing your genuine interest in contributing to their success.
We think you need these skills to ace Transformation Team Coordinator in Cirencester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Transformation Team Coordinator.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles. Emphasise your customer service skills and any experience with event coordination, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples from your past experiences that demonstrate your ability to support operational delivery and enhance customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for the Transformation Team Coordinator role.
How to prepare for a job interview at Royal Agricultural University
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of the Transformation Team Coordinator. Familiarise yourself with the key projects and initiatives mentioned in the job description, as this will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Customer Service Skills
Since the role involves a lot of interaction with members and customers, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled queries or resolved issues to highlight your interpersonal skills.
✨Demonstrate Organisational Abilities
The position requires excellent organisational skills. Be ready to talk about how you manage your time and prioritise tasks, especially in a busy environment. Consider sharing a situation where your attention to detail made a significant difference.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Ask about the team dynamics or upcoming projects at the Alliston Centre.
