Ledger Officer - Sales Ledger in Gloucester

The Royal Agricultural University is seeking a proactive and organised Ledger Officer to join our Finance team. This is an excellent opportunity for an experienced finance professional who enjoys working in a varied role, building positive relationships with customers and colleagues, and contributing to the smooth running of a busy finance function.

As Ledger Officer, you will play an important role in supporting the University’s financial operations. Working closely with colleagues across the Finance Department, you will be responsible for managing commercial sales ledger activities, raising invoices, monitoring outstanding debt and ensuring customer queries are dealt with efficiently and professionally. You will help maintain accurate financial records, carry out account reconciliations and support effective credit control processes in line with University procedures.

The role offers a broad range of responsibilities and requires someone who can balance attention to detail with excellent customer service. You will liaise with staff and external customers, supporting the prompt collection of income while maintaining positive working relationships. You will also contribute to month-end and year-end processes, provide support to student ledger activities when required and work collaboratively with colleagues to ensure continuity of service across the Finance team.

We are looking for someone with recent experience in a busy finance or accounting environment, including sales ledger and credit control responsibilities. You will have strong IT skills, particularly in Microsoft Excel, Word and Outlook, together with excellent communication and organisational skills. The ability to manage competing priorities, work accurately and contribute positively as part of a team is essential. Experience of Access Dimensions or a similar accounting system would be advantageous.

• Raising of commercial sales ledger invoices as requested by RAU staff.
• Dealing with customer and staff queries relating to the commercial sales ledgers as required, ensuring the prompt collection of debts; maintaining good customer relationships both internally and externally.
• Monitoring outstanding commercial debt and carrying out debt recovery procedures in accordance with the RAU debt collection policy from initial debt chasing to pursuing recovery through more formal means.
• Preparing month-end and year-end sales ledger reconciliations, reporting on the debt position and advising of any old debts which may need to be provided against.
• Maintaining the credit control notes on the finance system and keeping accurate records of debt collection.
• Raising of student ledger invoices and assisting with queries when required.
• Assisting Student Ledger Officer in recovering student ledger debt and providing cover as required.
• Downloading of commercial conference invoices from the KX system.
• Requesting new customer accounts are set up on the finance system.
• Providing cover for the Cashier as required.
• Providing administrative support for the Finance Ledger team when required and completing other tasks reasonably requested by the Finance Supervisor/Head of Department.

The RAU is an equal opportunities employer and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the RAU at this level.