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- Tasks: Manage student casework, including appeals and complaints, ensuring compliance with university policies.
- Company: Royal Agricultural University, a leader in agricultural education for 180 years.
- Benefits: Flexible working, 30 days annual leave, pension scheme, and staff development opportunities.
- Why this job: Make a real difference in students' academic journeys while enjoying a supportive work environment.
- Qualifications: Experience in managing complex casework and understanding of regulations is essential.
- Other info: Join a diverse team in a beautiful setting with excellent career growth potential.
The predicted salary is between 34610 - 41064 £ per year.
The Royal Agricultural University (RAU) has been at the forefront of agricultural education for 180 years and is globally renowned for its links with industry and courses that are designed to meet the demands of the changing land‑based sector.
The Academic Quality Casework Manager will oversee the operational delivery of formal student casework, including academic appeals, complaints, academic misconduct and breaches of the student terms and conditions, in accordance with University policies and procedures and sector guidance. They will have line‑management responsibility for the Academic Quality Officer (Casework).
The successful applicant will have experience of managing complex casework and the application of complex regulations. They will report to the Head of Academic Quality and will contribute to the work of the Quality team and wider Academic Services Directorate, as required.
The RAU is set in beautiful surroundings and offers a range of staff benefits, including:
- A 35‑hour working week with flexible working arrangements
- 30 days annual leave entitlement plus bank holidays (pro‑rata for part‑time posts)
- Pension scheme
- Free parking on campus
- Discounted catering facilities
- Discounted onsite gym
- Free library services
- Employee assistance programme
- Occupational health and counselling services
- Cycle‑to‑work scheme
- Staff development opportunities
Further details of the full range of staff benefits available can be found on our website.
To Apply: If you feel you are a suitable candidate and would like to work for Royal Agricultural University, please click apply to be redirected to our website to complete your application.
Closing date: Sunday 12th April 2026
Interviews: Friday 24th April 2026
The RAU is an equal opportunities employer and we particularly welcome applications from black and minority ethnic candidates as they are under‑represented within the RAU at this level.
Academic Quality Casework Manager in Gloucester employer: Royal Agricultural University
Contact Detail:
Royal Agricultural University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Academic Quality Casework Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Royal Agricultural University on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common casework scenarios in academic settings. We want to show that we can handle complex regulations and student issues with ease.
✨Tip Number 3
Practice your answers to behavioural questions. Think of examples from your past experience that highlight your management skills and ability to navigate tricky situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the RAU team.
We think you need these skills to ace Academic Quality Casework Manager in Gloucester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Academic Quality Casework Manager. We want to see how you can manage complex casework and apply regulations effectively.
Showcase Relevant Experience: When detailing your work history, focus on your previous roles that involved managing academic appeals or complaints. We love seeing specific examples that demonstrate your skills in this area!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you're a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Royal Agricultural University
✨Know Your Casework Inside Out
Make sure you’re well-versed in the types of casework you'll be managing, such as academic appeals and misconduct. Familiarise yourself with the university's policies and procedures, as well as sector guidance. This will show your interviewers that you’re not just qualified but also genuinely interested in the role.
✨Showcase Your Management Skills
Since this role involves line-management responsibility, be prepared to discuss your experience in managing complex casework and leading teams. Think of specific examples where you’ve successfully navigated challenges or improved processes. This will demonstrate your capability to handle the responsibilities of the position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This not only shows your interest but also helps you gauge if the university is the right fit for you.
✨Dress the Part and Be Punctual
First impressions matter! Dress professionally and arrive on time (or log in early if it’s a virtual interview). This reflects your seriousness about the position and respect for their time. Plus, it sets a positive tone for the rest of the interview.