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- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join the Royal Agricultural University, a vibrant community focused on excellence.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Why this job: Perfect for those who love interacting with people and making a difference.
- Qualifications: No specific experience required, just a friendly attitude and willingness to learn.
- Other info: Full-time role with varied shifts, including evenings and weekends.
The predicted salary is between 22680 - 25742 £ per year.
Location: Cirencester, GL7 6JS
Salary: £22,680 - £25,742 per annum / £12.46 - £14.14 per hour (Pay review pending)
Hours: Full-time, average 35 hours per week on a rota, including evenings, weekends, and Bank Holidays
Are you a people person with a passion for providing excellent customer service? Do you thrive in a dynamic, fast-paced environment?
Customer Service Administrator employer: Royal Agricultural University
Contact Detail:
Royal Agricultural University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company’s values and mission. Understanding what drives us at StudySmarter will help you align your answers during any interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Prepare for common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, as these are likely to come up in interviews. Demonstrating your problem-solving skills can set you apart from other candidates.
✨Tip Number 3
Showcase your communication skills. Since this role involves interacting with customers, practice articulating your thoughts clearly and confidently. You might even consider doing mock interviews with friends to refine your delivery.
✨Tip Number 4
Network with current employees or others in the industry. Engaging with people who work in customer service can provide you with insights into the role and the company culture, which can be invaluable during your application process.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've provided excellent service in previous roles.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you are passionate about customer service and how your skills can contribute to the team. Be sure to address any specific points mentioned in the job description.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Royal Agricultural University
✨Show Your People Skills
As a Customer Service Administrator, your ability to connect with people is crucial. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past, showcasing your communication skills and empathy.
✨Demonstrate Adaptability
This role requires working in a dynamic environment. Highlight your experiences where you've had to adapt quickly to changes or manage multiple tasks simultaneously. This will show that you're ready for the fast-paced nature of the job.
✨Research the Company
Familiarise yourself with the Royal Agricultural Society and its values. Understanding their mission and how they serve their customers can help you tailor your responses and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer service scenarios. Practise your responses to common situations, such as dealing with an upset customer or managing a high volume of inquiries, to show your problem-solving skills.
