At a Glance
- Tasks: Ensure safety and welfare of students, staff, and visitors while providing excellent customer service.
- Company: Join the Royal Agricultural University, a leader in agricultural education for over 180 years.
- Benefits: Enjoy 30 days annual leave, pension scheme, free parking, and discounted gym access.
- Other info: Flexible hours with opportunities for overtime and professional development.
- Why this job: Make a real difference in a supportive environment while gaining valuable experience.
- Qualifications: GCSE or equivalent, customer service skills, and a good level of fitness required.
Salary: Starting at £24,215 progressing to £27,319 per annum
Type: Permanent, Full-time
Hours: Average 35 hours per week full-time: flexibility required for night shifts, working a 4 on 4 off rota pattern to include weekends and bank holidays.
Location: Cirencester, GL7 6JS
The Royal Agricultural University (RAU) has been at the forefront of agricultural education and a key contributor to the land-based sector for more than 180 years. We pride ourselves in combining knowledge and industry connections with an innovative and forward-thinking approach.
The Role
The Security and Welfare Officers work as part of the Security and Welfare team within the IT & Estates directorate to ensure the safety and welfare of students, staff and visitors. The team provide a reassuring, supportive and welcoming presence delivering the highest level of customer service and satisfaction, whilst also protecting and caring for the RAU estate and buildings. There may be opportunities to work additional hours/overtime to cover for colleagues’ absences, and to assist during busy periods and events.
Responsibilities
- Conduct regular patrols, promptly addressing security and safety issues
- Provide first point of contact support during out-of-hours, prioritising welfare incidents
- Monitor and maintain health, safety, and maintenance standards
- Supervise access to residences, ensuring compliance with procedures
- Respond efficiently to fire alarms and coordinate with emergency services
- Produce coherent and factual nightly reports and write up witness statements to support these
- Deliver exceptional reception service, handling calls, visitor management, and administrative tasks
Qualifications, Skills and Experience
- Good standard of education (GCSE or equivalent)
- Previous security/customer service experience desirable
- Customer-oriented approach with excellent communication and customer care skills
- Basic computer literacy, including MS Office proficiency
- Ability to work independently and as part of a team
- Possess a current valid driving licence or access to transport/equivalent mobility
- A good level of fitness to be able to patrol the University grounds, buildings and to lift reasonable objects
- SIA – Security Industry Authority licence (full training can be provided and the licence can be applied for by the University)
Benefits
- 30 days annual leave entitlement plus bank holidays
- Pension Scheme
- Free parking on-site
- Discounted catering facilities
- Discounted on-site gym
- Free library services
- Employee Assistance Programme
- Occupational Health and Counselling Services
- Cycle to Work Scheme
- Staff Development Opportunities
To Apply
If you feel you are a suitable candidate and would like to work for The Royal Agricultural University, please click apply to be redirected to our website to complete your application.
Closing Date: 25 October 2026 with Interviews on: 5 November 2026
The RAU is an equal opportunities employer and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the RAU at this level.
Security and Welfare Officers in Cirencester employer: Royal Agricultural University
The Royal Agricultural University (RAU) is an exceptional employer, offering a dynamic work environment that fosters innovation and excellence in agricultural education. With a strong commitment to employee growth, RAU provides opportunities for impactful research and teaching in soil science, alongside unique benefits such as free accommodation and travel support for teaching assignments in China. Join a diverse and inclusive community dedicated to advancing sustainable practices in agriculture, where your expertise will shape the future of the land-based sector.
Contact Details:
Royal Agricultural University Recruitment Team
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We think you need these skills to ace Security and Welfare Officers in Cirencester
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
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How to prepare for a job interview at Royal Agricultural University
✨Know Your Security Protocols
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Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
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