At a Glance
- Tasks: Manage student casework, including appeals and complaints, ensuring compliance with university policies.
- Company: Join a supportive university environment in beautiful Cirencester.
- Benefits: Enjoy 30 days annual leave, flexible working, and a free gym on campus.
- Other info: Be part of a diverse team committed to equal opportunities.
- Why this job: Make a real difference in students' academic journeys while developing your career.
- Qualifications: Experience in managing complex casework and understanding of regulations is essential.
Location: Cirencester
Salary: Grade 7 – starting at £34,610 and progressing to £41,064 per annum. Please note: it is the university’s policy to appoint new staff at the bottom of the pay scale, unless there are demonstrable exceptional skills and experience the candidate brings with them.
Vacancy Type: Permanent/fixed-term, full-time (35 hours per week). Flexible working options considered.
We are seeking an Academic Quality Casework Manager to oversee the operational delivery of formal student casework, including academic appeals, complaints, academic misconduct and breaches of the student terms and conditions, in accordance with University policies and procedures and sector guidance. They will have line-management responsibility for the Academic Quality Officer (Casework). The successful applicant will have experience of managing complex casework and the application of complex regulations. They will report to the Head of Academic Quality, and will contribute to the work of the Quality team, and wider Academic Services Directorate, as required.
The RAU is set in beautiful surroundings and offers a range of Staff Benefits including:
- a 35-hour working week
- a generous 30 days annual leave entitlement plus bank holidays (pro rata for part time posts)
- pension scheme
- free and guaranteed parking on campus
- discounted catering facilities
- free onsite gym
- free library services
- employee assistance programme
- occupational health and counselling services
- cycle to work scheme
- staff development opportunities
Further details of the full range of staff benefits available can be found on our website.
For a full job description and details on how to apply, please click apply.
Closing date: Sunday 13 September 2026
Interviews: Thursday 24 September 2026
The RAU is an equal opportunities employer and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the RAU at this level.
Academic Quality Casework Officer in Cirencester employer: Royal Agricultural University
The Royal Agricultural University (RAU) is an exceptional employer, offering a supportive and innovative work culture that prioritises employee growth and development. Located in the picturesque Cirencester, RAU provides its staff with generous benefits, including a 35-hour working week and 30 days of annual leave, fostering a healthy work-life balance while allowing educators to engage deeply with students and industry professionals alike.
Contact Details:
Royal Agricultural University Recruitment Team
