At a Glance
- Tasks: Provide a professional reception service and ensure security at the Academy.
- Company: The Royal Academy of Music, a leading conservatoire in central London.
- Benefits: Competitive salary, part-time hours, and a vibrant work environment.
- Other info: Flexible working hours with opportunities to engage with a variety of people.
- Why this job: Join a diverse team and be part of a prestigious institution shaping future musical leaders.
- Qualifications: Experience in customer service and a knack for communication is essential.
The predicted salary is between 26173 - 29000 £ per year.
Part-time: 20 hrs per week (Saturday and Sunday)
Salary: £26,173 - £29,000 pro rata inclusive per annum
Fixed term: 12 months maternity cover
The Royal Academy of Music is one of the world’s leading conservatoires. It prides itself on being stimulating, forward looking and a friendly environment with a diverse mix of students and staff from over 50 countries. Based in central London adjacent to Regent’s Park, we have trained musicians to the highest professional standards since 1822 and we are firmly focused on developing tomorrow’s musical leaders in disciplines including classical, jazz, composition and musical theatre.
We seek a Front Desk/Security Officer to be based in the Academy Reception. You will be working as part of the security team, providing a professional reception service in a busy environment, dealing with students and staff, plus a high volume of visitors including members of the public and VIPs. You will also be responsible for the security of the Academy’s buildings and contents; using discretion, initiative and diplomacy to promote the welcoming atmosphere on which the Academy prides itself.
Previous experience in a similar role within the Higher Education or Arts Venue sector is essential. You should have experience of working in a customer service role with excellent communication skills and enjoy dealing with people at all levels. You should also have the ability to be flexible, tactful and assertive when appropriate. A good, local knowledge of central London is also important, in order to provide advice to students, staff and visitors who may need assistance.
More information and online application are available on our website. Completed applications must be received by 23.59 on Sunday 14 June 2026. Interviews are expected to take place at the Academy on Tuesday 23 June 2026.
The Academy accepts applications from non-UK citizens who have the right to work in the UK. Please note that the Academy is unable to provide a certificate of sponsorship for this role, as this role does not meet the eligibility requirements for a skilled worker visa.
The Academy is committed to promoting the welfare and safeguarding of all students. The Academy values diversity and welcomes your application. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and candidates with disabilities because we would like to increase the representation of these groups in these roles. We want to do this because we know greater diversity will lead to greater results for students.
Front Desk/Security Officer (maternity cover) in London employer: ROYAL ACADEMY OF MUSIC
The Royal Academy of Music offers a vibrant and inclusive work environment in the heart of London, where you can contribute to the artistic community while ensuring the safety and welcoming atmosphere of our esteemed institution. With a commitment to employee growth and diversity, we provide opportunities for professional development and encourage applications from all backgrounds, making it an excellent place for those seeking meaningful employment in the arts sector.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk/Security Officer (maternity cover) in London
✨Tip Number 1
Get to know the Academy! Familiarise yourself with its values and culture. When you walk in for that interview, show us you understand what makes the Royal Academy of Music special.
✨Tip Number 2
Practice your people skills! As a Front Desk/Security Officer, you'll be the face of the Academy. Role-play common scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Be ready to showcase your local knowledge! Brush up on key spots around central London that might help students and visitors. This will not only impress us but also show your commitment to providing excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and proactive about joining our team at the Academy.
We think you need these skills to ace Front Desk/Security Officer (maternity cover) in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight your relevant experience in customer service and security roles. We’re looking for specific examples that demonstrate your skills and how they relate to the Front Desk/Security Officer position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points are easily identifiable.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details correctly. Plus, it shows you’re keen on joining our team at the Royal Academy of Music!
How to prepare for a job interview at ROYAL ACADEMY OF MUSIC
✨Know the Academy Inside Out
Before your interview, take some time to research The Royal Academy of Music. Familiarise yourself with its history, values, and current events. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
As a Front Desk/Security Officer, you'll be the first point of contact for many visitors. Prepare examples from your past experiences where you've excelled in customer service. Highlight situations where you used discretion and diplomacy to handle challenging interactions.
✨Demonstrate Flexibility and Assertiveness
The role requires a balance of being tactful yet assertive. Think of scenarios where you've had to adapt quickly to changing situations or enforce rules while maintaining a friendly atmosphere. Be ready to discuss these during your interview.
✨Brush Up on Local Knowledge
Since you'll be assisting students and visitors in central London, having a good grasp of local landmarks and transport options is crucial. Prepare to answer questions about the area and think of ways you can assist newcomers to the city.
