Visitor Experience Assistant (Casual)

Visitor Experience Assistant (Casual)

Full-Time 12 - 15 £ / hour (est.) No working from home possible
Royal Academy of Dramatic Art

At a Glance

  • Tasks: Provide top-notch customer service and support for visitors at RADA.
  • Company: Join the prestigious RADA, a leader in performing arts training since 1904.
  • Benefits: Flexible casual hours, gain experience in a vibrant arts environment.
  • Other info: Opportunity to work across multiple sites and grow your network.
  • Why this job: Be the friendly face of RADA and enhance visitor experiences.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 12 - 15 £ per hour.

The

Role: RADA is seeking a customer focused Visitor Experience Administrator to join our Operations Team.

This is a visible, front facing role that ensures a welcoming, inclusive and professional experience for all students, staff, audiences, visitors and course participants.

This role is primarily based on Saturdays, supporting RADA’s busiest public activity, with additional shifts offered as required.

As the first point of contact, you will provide a high standard of customer service while supporting the safety and security of RADA’s buildings.

Working as part of a team, you will respond to enquiries, offer clear information and contribute to the smooth day to day operation across sites.

The role includes key administrative support, such as managing emails and calls, coordinating schedules, maintaining accurate records and assisting with internal documentation and reporting.

Flexibility is essential.

You will work across multiple sites and provide roaming support when needed to assist Duty Managers and the wider team.

Strong attention to detail, reliability, presentation and a consistent customer focused approach are central to success in this role About us: Founded in 1904, RADA has an unparalleled record of success in training some of the world’s most renowned actors and technical specialists.

Ours is an impressive history on which we are building an innovative future.

RADA...

Visitor Experience Assistant (Casual) employer: Royal Academy of Dramatic Art

RADA is an exceptional employer that values its staff and fosters a collaborative and inclusive work culture. As a Visitor Experience Assistant, you will not only play a vital role in enhancing the visitor experience but also benefit from flexible working hours and opportunities for professional growth within a prestigious institution dedicated to the performing arts. Join us in a vibrant environment where your contributions are recognised and celebrated, making every day rewarding and meaningful.

Royal Academy of Dramatic Art

Contact Details:

Royal Academy of Dramatic Art Recruitment Team

We think you need these skills to ace Visitor Experience Assistant (Casual)

Customer Service
Communication Skills
Attention to Detail
Teamwork
Flexibility
Administrative Support
Time Management