At a Glance
- Tasks: Support a busy Facilities department and provide excellent customer service.
- Company: Join the Royal Academy of Dance, a global leader in dance education.
- Benefits: Enjoy 25 days holiday, a pension scheme, and exclusive discounts.
- Other info: Inclusive workplace culture with opportunities for personal growth.
- Why this job: Be part of a vibrant team that enriches lives through dance.
- Qualifications: Experience in facilities or administrative roles and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The Royal Academy of Dance (RAD) is a global leader in dance education and training. Our mission is to promote the art of dance and ensure its development through diverse and inclusive dance education and training programmes across the world, nurturing creativity, innovation, artistry and excellence. Through dance we can enrich lives and transform communities. With a purpose-built global headquarters in Wandsworth / Battersea, London, the RAD has a presence in 85 countries and 36 offices around the world. Established in 1920, the RAD was granted a Royal Charter in 1935. The RAD is a registered charity, a higher education establishment and an awarding body.
About the role
An exciting opportunity has arisen in the form of a 2 Year fixed-term contract (with the possibility of being extended) for a Facilities Officer to provide support within a busy Facilities department. The successful candidate will be required to support operating departments with a customer focused service, proactively co‑ordinate space requirements and provide a professional level of customer service to staff, visitors, students and the public. You will need to have a good awareness of health and safety and security procedures with previous experience of working in a facilities environment. You will have excellent oral and written communication in English and be proficient in the use of Microsoft Office (Word, Excel), email and Internet. The ability to deal with enquiries confidently and work effectively within a team are essential. We are looking for someone who has experience working in an administrative/organisational capacity in an office support environment. Knowledge of space booking and experience of managing a reception desk/area would also be an advantage.
Why work for us?
We are passionate about providing a positive workplace culture. Our accessible London (Wandsworth / Battersea) studios and offices are conveniently located, with facilities such as the Café and Library onsite. We offer 25 days paid holiday (pro rata) plus bank holidays and a birthday day off, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, health cash plan, and life assurance.
Due to the nature of the RAD’s work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history, and reference details will not be taken forward to the shortlisting stage. All colleagues are required to promote and safeguard the welfare of children they are responsible for, or come into contact with, and to adhere to and ensure compliance with the RADs Safeguarding Policy at all times. We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community. Please let us know if you have any access needs for the interview. Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview. We are unable to sponsor people under the Skilled Worker scheme.
Facilities Officer employer: Royal Academy of Dance HQ
The Royal Academy of Dance (RAD) is an exceptional employer, offering a vibrant and inclusive work culture in the heart of Wandsworth/Battersea, London. With a strong commitment to employee well-being, we provide generous benefits including 25 days of paid holiday, a contributory pension scheme, and access to various health and wellness programmes. Joining RAD means being part of a global leader in dance education, where you can grow professionally while contributing to our mission of enriching lives through dance.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening at the RAD or elsewhere.
✨Tip Number 2
Prepare for those interviews! Research the Royal Academy of Dance and understand their mission and values. Tailor your responses to show how your skills in customer service and facilities management align with their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in health and safety, space management, and customer service clearly and effectively.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the RAD team and contributing to their mission.
We think you need these skills to ace Facilities Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Officer role. Highlight relevant experience in facilities management, customer service, and any administrative roles you've held. We want to see how your skills align with our mission at RAD!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for dance education and how you can contribute to our team. Be sure to mention any specific experiences that relate to the job description.
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use proper grammar and spelling, and don’t forget to demonstrate your ability to handle enquiries confidently in your writing.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Royal Academy of Dance HQ
✨Know Your Facilities Stuff
Make sure you brush up on your knowledge of health and safety procedures, as well as any relevant facilities management practices. The Royal Academy of Dance values a proactive approach, so be ready to discuss how you've handled space requirements or customer service in previous roles.
✨Show Off Your Communication Skills
Since excellent oral and written communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively dealt with enquiries or communicated with team members in the past.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is essential, make sure you're comfortable using Word and Excel. Consider preparing a few examples of how you've used these tools in an administrative capacity to streamline processes or improve efficiency.
✨Be Ready to Discuss Inclusivity
The RAD promotes diversity and inclusivity, so think about how you can contribute to this mission. Prepare to share your thoughts on creating a welcoming environment for all staff and visitors, and any experiences you have that align with this value.
