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- Tasks: Support dance education by planning and delivering engaging CPD events.
- Company: Join the Royal Academy of Dance, a leader in dance education.
- Benefits: Enjoy 25 days holiday, hybrid working, and wellness perks.
- Why this job: Make a real impact in the dance community while developing your skills.
- Qualifications: Strong admin skills, customer service experience, and a passion for inclusivity.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about supporting excellence in dance education? The Royal Academy of Dance (RAD) is looking for a proactive and organised CPD Administrative Officer to join our dedicated Continuing Professional Development (CPD) team. This is a vital role within the Education and Participation department, ensuring that dance teachers and professionals worldwide have access to high-quality lifelong learning.
The Role
As the CPD Administrative Officer, you will be at the heart of our operations. You’ll work closely with the Head of CPD and the CPD Manager to facilitate activities both in-person and online. You will be on the ground providing support for events, liaising with tutors, and acting as a key point of contact for our global membership.
Key Responsibilities
- Activity Support: Planning and delivering CPD events, ensuring spaces are prepared, and acting as a welcoming face for participants.
- Customer Engagement: Assisting members with their annual CPD requirements and providing top-tier guidance and support.
- Administration & Finance: Managing attendance records, processing invoices, distributing certificates, and assisting with the CPD audit process.
- Marketing & Communications: Creating engaging content for the RAD website, social media, and newsletters to promote our upcoming opportunities.
Who We Are Looking For
We are looking for a collaborative team player who thrives in a fast-paced environment. You should have:
- Strong administrative skills and an eye for detail (especially with financial processes like invoicing)
- Exceptional customer service skills and the ability to communicate with people from all backgrounds
- A commitment to inclusivity, accessibility, and safeguarding
- The flexibility to occasionally work outside standard hours to support our exciting calendar of events
Why Work For Us?
We are passionate about providing a positive workplace culture. Our accessible London (Wandsworth / Battersea) studios and offices are conveniently located, with facilities such as the Café and Library onsite. We operate a hybrid working model, normally 3 days per week on site, and offer services to support flexible commuting e.g. cycling.
We offer 25 days paid holiday (pro rata) plus bank holidays and a birthday day off, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, health cash plan, and life assurance.
Due to the nature of the RAD’s work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history, and reference details will not be taken forward to the shortlisting stage.
All colleagues are required to promote and safeguard the welfare of children they are responsible for, or come into contact with, and to adhere to and ensure compliance with the RADs Safeguarding Policy at all times.
We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community. Please let us know if you have any access needs for the interview.
Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview. We are unable to sponsor people under the Skilled Worker scheme.
CPD Administrative Officer employer: Royal Academy of Dance HQ
Contact Detail:
Royal Academy of Dance HQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CPD Administrative Officer
✨Tip Number 1
Get to know the Royal Academy of Dance inside out! Familiarise yourself with their mission and values, especially around dance education. This will help you connect with the team during interviews and show that you're genuinely passionate about what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the CPD team. They might share tips or even put in a good word for you, which can make all the difference.
✨Tip Number 3
Prepare for your interview by thinking about how your skills align with the role. Be ready to discuss your administrative experience and customer service skills, especially in a fast-paced environment. We want to see how you can contribute to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the RAD family and supporting excellence in dance education.
We think you need these skills to ace CPD Administrative Officer
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for dance education in your application. We want to see that you’re genuinely excited about supporting teachers and professionals in their lifelong learning journey.
Be Organised: Highlight your organisational skills in your written application. Mention any experience you have with planning events or managing records, as this role is all about keeping things running smoothly for our CPD activities.
Customer Service Matters: Don’t forget to showcase your exceptional customer service skills. We love candidates who can communicate effectively with diverse groups, so share examples of how you've helped others in the past.
Tailor Your Application: Take the time to tailor your application to the job description. Use keywords from the posting and make it clear why you’re a perfect fit for the CPD Administrative Officer role. And remember, apply through our website for the best chance!
How to prepare for a job interview at Royal Academy of Dance HQ
✨Know Your CPD Inside Out
Before the interview, dive deep into the Continuing Professional Development (CPD) initiatives of the Royal Academy of Dance. Familiarise yourself with their events, the types of support they offer to dance teachers, and any recent updates in their programmes. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Organisational Skills
As a CPD Administrative Officer, being organised is key. Prepare examples from your past experiences where you successfully managed events or handled multiple tasks simultaneously. Be ready to discuss how you prioritise tasks and ensure everything runs smoothly, especially during busy periods.
✨Demonstrate Exceptional Customer Service
The role requires strong customer engagement skills. Think of specific instances where you provided excellent service, particularly in challenging situations. Highlight your ability to communicate effectively with diverse groups, as this will resonate well with the RAD's commitment to inclusivity.
✨Prepare for Financial Processes
Since the job involves managing attendance records and processing invoices, brush up on your financial administration skills. Be prepared to discuss your experience with invoicing and record-keeping, and consider bringing examples of how you've ensured accuracy in these processes in previous roles.
