At a Glance
- Tasks: Provide top-notch customer service and assist with ticketing queries at the Royal Academy of Arts.
- Company: Join the prestigious Royal Academy of Arts in a vibrant London setting.
- Benefits: Enjoy enhanced pension contributions and exclusive access to exhibitions.
- Other info: Flexible part-time role, perfect for students looking to gain experience.
- Why this job: Be part of a creative environment and engage with a diverse audience.
- Qualifications: First-class customer service skills and experience with Tessitura required.
The predicted salary is between 12000 - 16000 € per year.
The Royal Academy of Arts is seeking a part-time Ticketing and Membership Assistant to support their TMSS team. This role requires first-class customer service skills and experience with Tessitura. Working 18 hours a week, from June 2026 to January 2027, you will assist a diverse audience, provide program information, and handle ticketing queries while working on-site in London.
The position includes benefits such as enhanced pension contributions and access to exhibitions.
Ticketing & Membership Specialist — Part‑Time, Flexible employer: Royal Academy of Arts
The Royal Academy of Arts is an exceptional employer, offering a vibrant work culture that values creativity and diversity. As a part-time Ticketing and Membership Specialist, you will enjoy flexible working hours, enhanced pension contributions, and the unique opportunity to engage with a diverse audience while being immersed in London's rich artistic environment. With a commitment to employee growth and access to exclusive exhibitions, this role promises a meaningful and rewarding experience for those passionate about the arts.
StudySmarter Expert Advice🤫
We think this is how you could land Ticketing & Membership Specialist — Part‑Time, Flexible
✨Tip Number 1
Get to know the Royal Academy of Arts! Research their exhibitions and membership programmes so you can chat confidently about them during your interview. Showing genuine interest will set you apart from other candidates.
✨Tip Number 2
Brush up on your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories that showcase your ability to handle ticketing queries with ease.
✨Tip Number 3
Familiarise yourself with Tessitura! If you haven’t used it before, check out online tutorials or forums. Being able to demonstrate your knowledge of this system will definitely give you an edge in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Ticketing & Membership Specialist — Part‑Time, Flexible
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your first-class customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Get Familiar with Tessitura:If you have experience with Tessitura, great! If not, do a bit of research and mention any similar systems you've used. We love seeing candidates who are proactive and willing to learn, so don’t hesitate to show us your tech-savvy side.
Tailor Your Application:Take the time to tailor your CV and cover letter to the role. We’re looking for someone who understands the unique needs of our diverse audience, so make sure to reflect that in your written application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Royal Academy of Arts
✨Know Your Customer Service Skills
Make sure to highlight your first-class customer service skills during the interview. Think of specific examples where you've gone above and beyond for a customer, as this will show your potential employer that you can handle diverse audiences effectively.
✨Familiarise Yourself with Tessitura
Since experience with Tessitura is essential for this role, take some time to brush up on your knowledge of the system. If you have used it before, be ready to discuss how you navigated it and any challenges you overcame.
✨Research the Royal Academy of Arts
Get to know the Royal Academy of Arts and its programmes. Understanding their mission and current exhibitions will not only impress your interviewers but also help you answer questions about how you can contribute to their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, what a typical day looks like, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
