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- Tasks: Ensure safety and security of visitors, staff, and artworks while providing excellent customer service.
- Company: Join the Royal Academy of Arts, a historic institution promoting art and design since 1768.
- Benefits: Enjoy 25 days annual leave, enhanced pension, and access to wellbeing services.
- Why this job: Be the welcoming face of art while ensuring a secure environment for all.
- Qualifications: Valid SIA licence and previous security experience, preferably in a museum or gallery.
- Other info: Flexible working opportunities and employee clubs for a vibrant workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
The Royal Academy of Arts is currently looking to appoint an experienced Security Officer to join our in-house security team. The Front of House Security Officer will ensure the safety and security of visitors, employees, and valuable artworks at the Royal Academy of Arts. This role will provide a welcoming presence whilst maintaining a secure environment and contributing to an exceptional visitor experience.
Acting as the first point of contact, you will respond promptly to security, first aid and emergency incidents, greet and assist visitors, and ensure customer service and the security of the premises is maintained at all times.
About You
To be considered for this role, you will hold a valid SIA licence and have previous experience in a security role, preferably within a museum, gallery or similar institution. A vigilant individual, you will possess the ability to think critically and resolve incidents effectively and calmly, especially in high pressure situations and when unforeseen circumstances arise. You will have excellent interpersonal skills and be able to effectively work independently and as part of a team.
Contractual hours
Contractual hours will be 45 hours per week, based on a 4 on 4 off rotation, with all shifts being 12 hours and day shifts only. This pattern includes weekends and bank holidays.
Benefits
- Exhibitions Reciprocal Agreements with galleries across the UK
- Enhanced Pension Generous employer contributions
- Enhanced Holiday 25 days annual leave, plus bank holidays
- Wellbeing Access to a virtual GP Service and Mental Health First Aiders
- Agile Working The opportunity to work flexibly
- RA Staff Council Where your views are heard and listened to
- Employee Clubs Football, Staff Choir and more
Security Officer employer: Royal Academy of Arts
Contact Detail:
Royal Academy of Arts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Royal Academy of Arts on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest in the position.
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how we would handle emergencies or visitor interactions. This will help us demonstrate our critical thinking and calmness under pressure, which is key for a Security Officer.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. We should aim for a smart, professional look that reflects the Royal Academy's values while still being practical for a security position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to highlight how our skills align with the unique environment of the Royal Academy of Arts.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous security experience, especially if it's in a museum or gallery setting. We want to see how your background aligns with the role of a Security Officer at the Royal Academy of Arts.
Be Personable: Since you'll be the first point of contact for visitors, let your personality shine through! Use your application to demonstrate your excellent interpersonal skills and how you can create a welcoming atmosphere while ensuring safety.
Stay Calm Under Pressure: We’re looking for someone who can handle high-pressure situations with ease. Share examples in your application where you've successfully resolved incidents or managed emergencies calmly and effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Royal Academy of Arts
✨Know Your Role
Make sure you understand the responsibilities of a Security Officer at the Royal Academy of Arts. Familiarise yourself with their focus on visitor safety and security, as well as the importance of providing excellent customer service. This will help you tailor your answers to show how you can contribute to their mission.
✨Showcase Your Experience
Be ready to discuss your previous security roles, especially in museums or galleries. Highlight specific situations where you successfully handled emergencies or resolved conflicts. Use examples that demonstrate your critical thinking and calmness under pressure, as these are key traits they’re looking for.
✨Demonstrate Interpersonal Skills
As the first point of contact, your ability to interact positively with visitors is crucial. Prepare to share examples of how you've provided exceptional customer service in past roles. Practice your communication skills to ensure you come across as approachable and professional during the interview.
✨Understand the Academy's Values
Research the Royal Academy of Arts and its commitment to fostering a safe and inclusive environment. Be prepared to discuss how you align with their values, such as promoting art and supporting diverse communities. Showing that you resonate with their mission can set you apart from other candidates.
