At a Glance
- Tasks: Lead a fun team, ensuring guests have an unforgettable experience at Roxy Ball Room.
- Company: Join the vibrant Roxy Ball Room, where games and good times collide!
- Benefits: Competitive salary, bonuses, tips, discounts, and exciting team incentives.
- Other info: Enjoy career growth opportunities and regular staff socials!
- Why this job: Be part of a lively atmosphere while developing your leadership skills.
- Qualifications: Passionate about hospitality with a playful spirit and strong teamwork skills.
The predicted salary is between 26000 - 30000 £ per year.
Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice-free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be.
If you have a winning personality, fun‑loving spirit, and a passion for hospitality, we want you to lead our team.
Role Responsibilities- Ensure we are delivering the best experience for our guests on every visit
- Have input on delivering the quarterly business plans
- Lead by example through training, coaching and developing a winning team
- Manage a P&L to meet financial targets and expectations
- Manage the Safety, Security and licensing aspects of the business
- Manage our guest experience platform to improve service and standards
- Maintain a fun and engaging culture using our Brand Standards and Company Ethos
- Conduct monthly reviews with all team members encouraging their growth and development
- Ensure service standards and duty management are upheld throughout operating hours
- Be an industry expert in all areas of duty management
- Passionate attitude
- Loves to be professionally playful
- Always gives good energy
- Values teamwork and leads with character
- Salary £38,000
- Achievable bonus scheme
- Tips & service charge shared equally amongst the whole team
- 50% off food and drink & free gaming
- Regular team incentives with rewards including paid trips abroad
- 2 staff socials throughout the year
- Employee Assistance Program with free counselling services
- Further development opportunities within company growth
- Development courses including leadership, mental health awareness, first aid and personal licences
- Access to Rewards Gateway with discounts at hundreds of retailers
- Holiday allowance increasing each year with length of service
- Cycle2Work Scheme
- SmartTech – buy tech from Currys and spread the cost interest free
- Full access to your tips & service charge weekly through TiPJAR
- 45 hour working week across 5 shifts
- Available to work weekends and public holidays
- Reliable commute to work
- Managing a large team of up to 50 staff members
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
- Liaising with all departments of the Professionals At Play business including marketing, sales, finance, operations and maintenance
Assistant General Manager in London employer: Roxy Leisure Ltd
Roxy Ball Room is an exceptional employer that fosters a vibrant and engaging work culture, perfect for those who thrive in a fun, fast-paced environment. With a strong emphasis on employee growth, we offer extensive development opportunities, including leadership courses and regular team incentives, all while ensuring a supportive atmosphere where your contributions are valued. Located in the heart of London, our venue not only provides a unique gaming experience but also a rewarding career path with competitive benefits and a focus on teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Roxy Leisure Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Roxy Leisure Ltd
Don't be shy about reaching out to Roxy Leisure Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Roxy Leisure Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Roxy Leisure Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
