Assistant General Manager in London

Assistant General Manager in London

London Full-Time 38000 - 38000 € / year (est.) No home office possible
Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes

At a Glance

  • Tasks: Lead a vibrant team and ensure guests have an unforgettable experience at Roxy Ball Room.
  • Company: Join the fun-loving Roxy Ball Room, where games and good vibes meet!
  • Benefits: Competitive salary, bonuses, tips, discounts, and exciting team incentives.
  • Other info: Enjoy regular socials, development opportunities, and a supportive team culture.
  • Why this job: Be part of a dynamic environment that values playfulness and personal growth.
  • Qualifications: Passion for hospitality and strong leadership skills are essential.

The predicted salary is between 38000 - 38000 € per year.

A LITTLE BIT ABOUT OUR BRAND: Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice‑free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be.

Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!

WHAT WE’D EXPECT FROM YOU

  • Ensure we are delivering the best experience for our guests on every visit
  • Having an input on delivering the quarterly business plans.
  • Leading by example through training, coaching and developing a winning team.
  • Managing a P&L to meet financial targets and expectations.
  • Managing safety, security and licensing aspects of the business.
  • Managing our guest experience platform to improve service and standards.
  • Maintain a fun and engaging culture using our Brand Standards and Company Ethos.
  • Monthly reviews with all your team members encouraging their growth and development.
  • Ensuring service standards and duty management are upheld throughout operating hours.
  • Be an industry expert in all areas of duty management.

WHAT WE’RE LOOKING FOR IN AN INDIVIDUAL

  • We want you to bring enthusiasm and your own character to the role.
  • Roxy is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values.
  • Passionate Attitude
  • Loves to be professionally playful
  • Always gives good energy
  • Your team, every time

WHAT YOU GET

  • Salary £38,000
  • Achievable bonus scheme
  • Tips & service charge shared equally amongst the whole team
  • 50% off food and drink & free gaming
  • Regular team incentives - with rewards including paid trips abroad!
  • 2 Staff Socials throughout the year
  • Employee Assistance Program that includes access to free counselling services
  • Further development opportunities within the company growth
  • Development courses including leadership, mental health awareness, first aid and personal licences.
  • Access to Rewards Gateway, offering discounts at 100s of retailers
  • Holiday allowance increasing each year with length of service
  • Cycle2Work Scheme
  • SmartTech - buy tech from Currys and spread the cost interest free!
  • Full access to your Tips & Service Charge weekly through TiPJAR

JOB SPECIFICS

  • 45hr working week across 5 shifts
  • It is expected that you will be available to work weekends and public holidays
  • Expected to have a reliable commute to work
  • Managing a large team of up to 50 staff members
  • Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
  • Liaising with all departments of the Professionals At Play business including marketing, sales, finance, operations and maintenance.

Assistant General Manager in London employer: Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes

Roxy Ball Room is an exciting and vibrant employer that fosters a fun and engaging work culture, perfect for those passionate about hospitality and entertainment. With competitive salaries, a generous bonus scheme, and unique perks like free gaming and regular team incentives, employees are encouraged to grow and develop within the company. Located in the heart of London, this new venue offers a dynamic environment where team members can thrive while delivering unforgettable experiences to guests.

Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes

Contact Detail:

Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant General Manager in London

Tip Number 1

Get to know the company culture! Before your interview, check out Roxy Ball Room's vibe on social media. This will help you connect with the team and show that you're genuinely interested in being part of their fun-loving environment.

Tip Number 2

Practice your pitch! When you get the chance to meet the hiring team, be ready to share your passion for hospitality and how you can bring your unique energy to the role. We want to see your personality shine through!

Tip Number 3

Showcase your leadership skills! Think of examples from your past experiences where you've successfully led a team or improved guest experiences. This will demonstrate that you’re the right fit for driving the business forward.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.

We think you need these skills to ace Assistant General Manager in London

Leadership
Team Management
Hospitality Passion
Financial Management
P&L Management
Safety and Security Management
Guest Experience Improvement

Some tips for your application 🫡

Show Your Personality:We want to see the real you! Let your personality shine through in your application. Share your passion for hospitality and how you can bring that fun-loving spirit to Roxy Ball Room.

Tailor Your Application:Make sure to customise your application to fit the Assistant General Manager role. Highlight your leadership experience and any relevant skills that align with our brand ethos of being professionals who bring the playground to the bar.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications are easy to read and understand. No need for fluff!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Roxy Ball Room!

How to prepare for a job interview at Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes

Know the Brand Inside Out

Before your interview, dive deep into Roxy Ball Room's vibe and offerings. Familiarise yourself with their games, drinks menu, and overall atmosphere. This will not only show your enthusiasm but also help you connect your experience to their unique brand.

Showcase Your Leadership Skills

As an Assistant General Manager, you'll need to lead a large team. Prepare examples of how you've successfully trained, coached, or developed team members in the past. Highlight your ability to create a fun and engaging culture that aligns with Roxy's ethos.

Demonstrate Your Passion for Hospitality

Roxy is all about having fun while providing excellent service. Be ready to share stories that showcase your passion for hospitality and how you ensure guests have a memorable experience. Your energy and enthusiasm should shine through!

Prepare for Financial Discussions

Since managing a P&L is part of the role, brush up on your financial knowledge. Be prepared to discuss how you've met financial targets in previous roles and how you plan to contribute to Roxy's success in this area.