At a Glance
- Tasks: Deliver amazing guest experiences with drinks, food, and gaming fun.
- Company: Join Roxy Ball Room, the ultimate venue for games and good vibes.
- Benefits: Competitive pay, tips, discounts, and exciting team trips.
- Other info: Flexible hours and great opportunities for career growth.
- Why this job: Be part of a fun-loving team that values your personality and energy.
- Qualifications: Passion for hospitality and a team player attitude.
The predicted salary is between 12 - 15 £ per hour.
Roxy Ball Room is the home of booze and ball games, an 18+ venue featuring a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice-free curling, beer pong and the exclusive Roxy creation Crazy Pool. The venue plays a classic rock & indie playlist with a drinks menu to knock your pins down. Started by two brothers 13 years ago, Roxy operates under the Professionals At Play umbrella, now running 28 sites nationwide with many more to come.
What we’d expect from you:
- We want a real team player with a passion for hospitality, a high energy level that drives the business forward, and the ability to serve great quality drinks, food and gaming experiences to the specs and training provided.
Role Responsibilities:
- Ensure we are delivering the best guest experience for our customers on every visit.
- Serving great quality drinks, food and gaming experiences to the specs and training provided.
- Leading by example through great team efforts and engagement.
- Maintaining great standards both in front and behind the bar.
- Be yourself! Bring your personality and get involved.
What we want from an individual:
- We want you to bring enthusiasm and your own character to the role.
- Roxy is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values.
- Passionate attitude.
- Loves to be professional playful.
- Always gives good energy.
- Team player. Every time.
What you get:
- Competitive hourly rates available.
- Regular team incentives – recent rewards include trips to Dublin, Marbella, Thailand, etc.
- Two staff socials throughout the year.
- Opportunity for progression with in‑house and external training.
- Equal share of tips & service charge.
- 50% off food and drink & free gaming.
- Employee Assistance Program that includes access to free counselling services.
- Access to Rewards Gateway, offering discounts at hundreds of retailers.
- Full access to your tips & service charge weekly through TiPJAR.
Job specifics:
- Flexible hours available.
- It is expected that you will be available to work weekends and public holidays.
- Expected to have a reliable commute to work.
- Work within a large team of up to 50 staff members.
- Reporting directly to line managers.
Front of House Team Member in Leicester employer: Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes
Roxy Ball Room is an exceptional employer that fosters a vibrant and energetic work culture, perfect for those passionate about hospitality and entertainment. With competitive pay, regular team incentives including exciting trips, and opportunities for personal growth through in-house and external training, employees are encouraged to bring their unique personalities to the forefront. Located in a lively venue, Roxy offers a fun atmosphere where teamwork and enthusiasm are celebrated, making it an ideal place for individuals looking to thrive in a dynamic environment.
Contact Details:
Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Leicester
✨Tip Number 1
Get to know the venue! Before your interview, pop into Roxy Ball Room and soak up the atmosphere. Familiarise yourself with the games and drinks on offer. This shows you’re genuinely interested and gives you a chance to chat with current staff about their experiences.
✨Tip Number 2
Show off your personality! When you’re chatting with the team during the interview, let your enthusiasm shine through. Roxy is all about being playful and professional, so don’t be afraid to bring your unique character to the table.
✨Tip Number 3
Be a team player! Highlight any past experiences where you’ve worked well in a team. Roxy values collaboration, so share stories that demonstrate your ability to engage and support your colleagues while keeping the energy high.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Roxy family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Front of House Team Member in Leicester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your enthusiasm and character, so don’t be afraid to inject a bit of fun into your words. Remember, Roxy is all about being playful while professional!
Highlight Team Spirit:Make sure to emphasise your teamwork skills in your application. We’re looking for someone who thrives in a team environment, so share examples of how you've worked well with others in the past. It’s all about that good energy!
Focus on Guest Experience:Since delivering an amazing guest experience is key, mention any relevant experience you have in hospitality or customer service. Talk about how you’ve gone above and beyond to make someone's day better – we love hearing those stories!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen and ready to join the Roxy family. We can’t wait to hear from you!
How to prepare for a job interview at Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences where you’ve gone above and beyond to create a memorable experience for guests. This will show that you’re not just looking for a job, but that you genuinely care about providing great service.
✨Be Yourself and Bring Your Personality
Roxy Ball Room values individuality, so don’t be afraid to let your personality shine through. Whether it’s sharing a fun story or showcasing your unique approach to teamwork, being authentic will help you connect with the interviewers and demonstrate that you’d fit right in with their playful culture.
✨Prepare for Teamwork Questions
Since this role requires a strong team player, be ready to discuss your experiences working in teams. Think of specific examples where you contributed to a group effort or helped resolve conflicts. This will highlight your ability to collaborate effectively in a busy environment.
✨Know the Venue and Its Offerings
Familiarise yourself with Roxy Ball Room’s gaming options and drinks menu before the interview. Being knowledgeable about what they offer shows that you’re genuinely interested in the role and can help you answer questions more confidently. Plus, it gives you a chance to share your thoughts on how you could enhance the guest experience!
