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- Tasks: Deliver exceptional guest experiences while serving food, drinks, and gaming fun.
- Company: Join Roxy Leisure Ltd, a vibrant entertainment hub with bowling, games, and live sports.
- Benefits: Enjoy competitive pay, team incentives, 50% off food, and free gaming.
- Other info: Flexible hours available; must be able to work weekends and public holidays.
- Why this job: Be part of a fun-loving team that values energy, enthusiasm, and personality.
- Qualifications: No prior experience needed, just bring your passion for hospitality and teamwork.
Looking for a fun and exciting opportunity? Let the good times roll at Roxy Lanes! Here you will always find state of the art ten-pin bowling lanes, with our venues being centred around this game – hence the name! A wide variety of other gaming is also available, from Shuffleboard to American Pool, Tech Darts to Karaoke and much more! Roxy Lanes also attracts a family audience, allowing under 18s in during the daytime accompanied by an adult. Live sports are also available throughout all Roxy Lanes venues, showing key sporting events through Sky Sports and BT Sports.
Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!
FRONT OF HOUSE TEAM MEMBER
ROXY LANES CHELTENHAM HIGH STREET
A LITTLE BIT ABOUT OUR BRAND
Looking for a fun and exciting opportunity? Let the good times roll at Roxy Lanes! Here you will always find state of the art ten-pin bowling lanes, with our venues being centred around this game – hence the name! A wide variety of other gaming is also available, from Shuffleboard to American Pool, Tech Darts to Karaoke and much more! Roxy Lanes also attracts a family audience, allowing under 18s in during the daytime accompanied by an adult. Live sports are also available throughout all Roxy Lanes venues, showing key sporting events through Sky Sports and BT Sports.
Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!
WHAT WE’D EXPECT FROM YOU
- Ensure we are delivering the best guest experience for our customers on every visit.
- Serving great quality drinks, food and gaming experiences to the specs and training provided
- Leading by example through great team efforts and engagement
- Maintaining great standards both in front and behind the bar
- Be yourself! Bring your personality and get involved
WHAT WE WANT FROM AN INDIVIDUAL
We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values.
- Passionate attitude
- Loves to be professional playful
- Always gives good energy
- Your team. Every time
WHAT YOU GET
- Competitive Hourly Rates Available
- Regular team incentives – recent rewards include trips to Dublin, Marbella, Thailand etc
- 2 Staff Socials throughout the year
- Opportunity for progression with in house and external training
- Equal share of tips & service charge
- 50% off food and drink & free gaming
- Employee Assistance Program that includes access to free counselling services
- Access to Rewards Gateway, offering discounts at 100s of retailers
- Full access to your Tips & Service Charge weekly through TiPJAR
JOB SPECIFICS
- Flexible hours available
- It is expected that you will be available to work weekends and public holidays
- Expected to have a reliable commute to work
- Work within a large team of up to 50 staff members
- Reporting directly to Line Managers
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Front of House Team Member employer: Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes
Contact Detail:
Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Show your enthusiasm for the role during any interactions. Roxy is all about energy and fun, so let your personality shine through when you engage with staff or during any informal meet-ups.
✨Tip Number 2
Familiarise yourself with Roxy's offerings, from ten-pin bowling to karaoke. Being knowledgeable about their services will help you stand out as a candidate who genuinely cares about providing an excellent guest experience.
✨Tip Number 3
Network with current employees if possible. They can provide insights into the company culture and what it takes to succeed in the Front of House Team Member role, which can be invaluable during your application process.
✨Tip Number 4
Be prepared to demonstrate your teamwork skills. Roxy values collaboration, so think of examples from past experiences where you've worked effectively in a team setting and be ready to share them.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality: Roxy Leisure Ltd values individuality and enthusiasm. Make sure your application reflects your personality and passion for hospitality. Use a friendly tone and share experiences that showcase your character.
Highlight Relevant Experience: Emphasise any previous roles in customer service or hospitality. Mention specific tasks you excelled at, such as serving food and drinks or engaging with guests, to demonstrate your suitability for the Front of House Team Member position.
Align with Company Values: Familiarise yourself with Roxy's brand values, such as being professional yet playful. In your application, express how you embody these values and how you can contribute to creating a fun atmosphere for guests.
Tailor Your CV: Customise your CV to highlight skills relevant to the role, such as teamwork, communication, and energy. Ensure it is well-structured and easy to read, making it clear why you would be a great fit for the team.
How to prepare for a job interview at Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes
✨Show Your Enthusiasm
Roxy Leisure Ltd values a passionate attitude, so make sure to express your excitement about the role. Share why you love hospitality and how you can contribute to creating a fun atmosphere for guests.
✨Be Yourself
The company encourages individuality, so don’t be afraid to let your personality shine through during the interview. Share personal anecdotes that reflect your character and how you connect with others.
✨Demonstrate Team Spirit
As a Front of House Team Member, being a team player is crucial. Prepare examples of how you've worked effectively in teams before, highlighting your ability to engage and support your colleagues.
✨Know the Brand
Familiarise yourself with Roxy Leisure Ltd and its offerings. Understanding their games, food, and drink services will show your genuine interest and help you answer questions more confidently.