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- Tasks: Deliver exceptional guest experiences while serving food, drinks, and gaming fun.
- Company: Join Roxy Leisure Ltd, a vibrant brand known for ten-pin bowling and exciting gaming activities.
- Benefits: Enjoy competitive pay, team incentives, 50% off food and drink, and free gaming.
- Why this job: Be part of a fun-loving team that values energy, enthusiasm, and a playful spirit.
- Qualifications: No specific experience required, just bring your passion for hospitality and teamwork.
- Other info: Flexible hours available; must be able to work weekends and public holidays.
Overview
A LITTLE BIT ABOUT OUR BRAND: Looking for a fun and exciting opportunity? Let the good times roll at Roxy Lanes! Here you will always find state of the art ten-pin bowling lanes, with our venues being centred around this game – hence the name! A wide variety of other gaming is also available, from Shuffleboard to American Pool, Tech Darts to Karaoke and much more! Roxy Lanes also attracts a family audience, allowing under 18s in during the daytime accompanied by an adult. Live sports are also available throughout all Roxy Lanes venues, showing key sporting events through Sky Sports and BT Sports.
FRONT OF HOUSE TEAM MEMBER — ROXY LANES NOTTINGHAM BOTTLE LANE
A LITTLE BIT ABOUT OUR BRAND: Looking for a fun and exciting opportunity? Let the good times roll at Roxy Lanes! Here you will always find state of the art ten-pin bowling lanes, with our venues being centred around this game – hence the name! A wide variety of other gaming is also available, from Shuffleboard to American Pool, Tech Darts to Karaoke and much more! Roxy Lanes also attracts a family audience, allowing under 18s in during the daytime accompanied by an adult. Live sports are also available throughout all Roxy Lanes venues, showing key sporting events through Sky Sports and BT Sports.
Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!
What we’d expect from you
In our Front Of House Team Members, we want energy that drives the business forward in a way that requires you to be a real team player with a passion for hospitality.
Responsibilities
- Ensure we are delivering the best guest experience for our customers on every visit.
- Serving great quality drinks, food and gaming experiences to the specs and training provided
- Leading by example through great team efforts and engagement
- Maintaining great standards both in front and behind the bar
- Be yourself! Bring your personality and get involved
What we want from an individual
- Passionate attitude
- Loves to be professional playful
- Always gives good energy
- Your team. Every time
What you get
- Competitive Hourly Rates Available
- Regular team incentives – recent rewards include trips to Dublin, Marbella, Thailand etc
- 2 Staff Socials throughout the year
- Opportunity for progression with in house and external training
- Equal share of tips & service charge
- 50% off food and drink & free gaming
- Employee Assistance Program that includes access to free counselling services
- Access to Rewards Gateway, offering discounts at 100s of retailers
- Full access to your Tips & Service Charge weekly through TiPJAR
Job specifics
- Flexible hours available
- It is expected that you will be available to work weekends and public holidays
- Expected to have a reliable commute to work
- Work within a large team of up to 50 staff members
- Reporting directly to Line Managers
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Front of House Team Member employer: Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes
Contact Detail:
Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Show your enthusiasm for the role by engaging with Roxy's brand. Visit their venues if possible, and share your experiences on social media. This demonstrates your genuine interest and can make you stand out.
✨Tip Number 2
Network with current or former employees of Roxy Leisure Ltd. They can provide valuable insights into the company culture and what it takes to succeed as a Front of House Team Member.
✨Tip Number 3
Prepare to showcase your personality during any interviews or interactions. Roxy values individuals who bring energy and character, so think about how you can express your unique traits in a fun and professional way.
✨Tip Number 4
Familiarise yourself with the types of games and services offered at Roxy Lanes. Being knowledgeable about their offerings will help you engage with customers and show that you're ready to contribute to the team.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality: Roxy Leisure Ltd values individuality and enthusiasm. Make sure your application reflects your personality and passion for hospitality. Use a friendly tone and share any relevant experiences that showcase your character.
Highlight Relevant Experience: If you have previous experience in customer service or hospitality, be sure to highlight it. Mention specific roles where you demonstrated teamwork, energy, and a commitment to providing excellent guest experiences.
Tailor Your CV: Customise your CV to align with the job description. Emphasise skills that match the role, such as communication, teamwork, and a positive attitude. Use bullet points for clarity and ensure it's easy to read.
Craft a Compelling Cover Letter: Write a cover letter that expresses your excitement about the role at Roxy Lanes. Discuss why you want to work there and how your values align with theirs. Keep it concise but engaging, and make sure to proofread for errors.
How to prepare for a job interview at Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes
✨Show Your Enthusiasm
Roxy Leisure Ltd values a passionate attitude, so make sure to express your excitement about the role. Share why you love hospitality and how you can contribute to creating a fun atmosphere for guests.
✨Demonstrate Team Spirit
As a Front of House Team Member, being a team player is crucial. Prepare examples of how you've worked effectively in teams before, highlighting your ability to engage and support your colleagues.
✨Bring Your Personality
Roxy encourages individuality, so don’t be afraid to let your character shine through during the interview. Share personal anecdotes that reflect your playful side and how it aligns with their brand values.
✨Know the Brand
Familiarise yourself with Roxy's offerings, from ten-pin bowling to karaoke. Being knowledgeable about their services will show your genuine interest in the company and help you connect better during the interview.