At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable gaming experiences and drive business success.
- Company: Roxy Lanes, a fun-filled venue with bowling, karaoke, and more.
- Benefits: £32,000 salary, shared tips, 50% off food, and exciting team incentives.
- Other info: Opportunities for personal growth and development in a supportive culture.
- Why this job: Join a dynamic environment where your leadership can shine and make a real impact.
- Qualifications: Passion for hospitality, team spirit, and a playful personality are essential.
The predicted salary is between 32000 - 32000 £ per year.
Roxy Lanes offers state-of-the-art ten-pin bowling lanes and a variety of other activities including Shuffleboard, American Pool, Tech Darts, Karaoke and more. Venues cater to a family audience with under-18s allowed during the daytime when accompanied by an adult. Live sports are shown across all venues.
What we’d expect from you:
- In an Assistant Manager role we want a leader who drives the business forward, works as a real team player with a passion for hospitality.
- A winning personality and a fun-loving spirit are essential.
Role Responsibilities:
- Ensure we deliver the best gaming experience for guests on every visit.
- Contribute to delivering quarterly business plans.
- Lead by example through training, coaching and developing a winning team.
- Report financials and venue targets for End of Night Service.
- Manage Safety, Security and licensing aspects of the business.
- Manage our guest experience platform to improve service and standards.
- Maintain a fun and engaging culture using Brand Standards and Company Ethos.
- Encourage team members’ growth and development.
- Ensure service standards and duty management are upheld throughout operating hours.
- Create in-house incentives for staff to achieve and be rewarded by managing incremental KPIs.
- Be an industry expert in all areas of duty management.
What we’re looking for from an individual:
- Passionate attitude
- Loves to be professional yet playful
- Always gives good energy
- Team focus
What You Get:
- Salary £32,000
- Tips & service charge shared equally amongst the whole team
- 50% off food and drink and free gaming
- Regular team incentives with rewards including paid trips abroad
- Two staff socials throughout the year
- Employee Assistance Program with access to free counselling services
- Further development opportunities within company growth
- Development courses including leadership, mental health awareness, first aid and personal licences
- Access to Rewards Gateway with discounts at retailers
- Cycle2Work Scheme
- Tech purchase options with Currys and flexible payment
- Full access to tips & service charge via TiPJAR
Job specifics:
- 45-hour working week across 5 shifts
- Availability to work weekends and public holidays
- Reliable commute to work
- Managing a large team of up to 50 staff members
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
- Liaising with Marketing, Sales, Finance, Operations and Maintenance departments
Assistant Manager in Cheltenham employer: Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes
Roxy Leisure Ltd is an outstanding employer, offering a vibrant work culture where passion and energy are celebrated. Located in the heart of York, our Front of House Team Members enjoy competitive pay, weekly tips, and a range of employee benefits, alongside ample opportunities for career progression in a fun and dynamic environment.
Contact Details:
Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roxy Lanes' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to lead a large team and create a fun atmosphere. Think about examples from your past where you've successfully motivated others or handled tricky situations.
✨Tip Number 3
Be ready to showcase your passion for hospitality! During the interview, share stories that highlight your love for creating great guest experiences. This will help you stand out as someone who truly fits the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to keep yourself on their radar and show your enthusiasm for the position.
We think you need these skills to ace Assistant Manager in Cheltenham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun-loving spirit shine through! We want to see your winning personality and passion for hospitality. Don’t be afraid to inject a bit of your character into your cover letter – it’ll help us get to know the real you.
Tailor Your Application:Make sure to tailor your CV and cover letter to the Assistant Manager role at Roxy Lanes. Highlight your leadership experience and any relevant skills that align with our brand ethos. We love seeing how you can contribute to our team and drive the business forward!
Be Specific About Your Experience:In your application, be specific about your past experiences in hospitality or management. Share examples of how you've led a team, improved guest experiences, or met targets. This will show us that you’re not just a great fit, but also an industry expert ready to take on the challenge.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Roxy Lanes family!
How to prepare for a job interview at Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Roxy Lanes and what they offer. Understand their gaming experiences, the atmosphere they create, and how they engage with guests. This knowledge will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully trained or motivated a team in the past. Highlight your ability to create a fun and engaging culture while maintaining high service standards.
✨Emphasise Your Passion for Hospitality
Roxy Lanes is all about providing a great guest experience. Be ready to discuss why you love working in hospitality and how you can contribute to making every visit memorable for guests. Share any creative ideas you have for enhancing the guest experience.
✨Prepare for Financial Discussions
Since the role involves reporting financials and managing KPIs, brush up on your understanding of basic financial concepts. Be prepared to discuss how you’ve managed budgets or improved profitability in previous roles, as this will demonstrate your capability to drive the business forward.
