At a Glance
- Tasks: Lead a fun team, ensuring guests have an unforgettable experience at Roxy Ball Room.
- Company: Join the vibrant Roxy Ball Room family, where play meets professionalism.
- Benefits: Competitive salary, bonuses, tips, and 50% off food and drink.
- Other info: Enjoy regular team socials, development opportunities, and a dynamic work environment.
- Why this job: Be part of an exciting brand that values fun and creativity in hospitality.
- Qualifications: Passion for hospitality and strong leadership skills are essential.
The predicted salary is between 38000 - 38000 £ per year.
A LITTLE BIT ABOUT OUR BRAND: Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice‑free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be.
WHAT WE’D EXPECT FROM YOU
- Ensure we are delivering the best experience for our guests on every visit.
- Having an input on delivering the quarterly business plans.
- Leading by example through training, coaching and developing a winning team.
- Managing a P&L to meet financial targets and expectations.
- Managing safety, security and licensing aspects of the business.
- Managing our guest experience platform to improve service and standards.
- Maintain a fun and engaging culture using our Brand Standards and Company Ethos.
- Monthly reviews with all your team members encouraging their growth and development.
- Ensuring service standards and duty management are upheld throughout operating hours.
- Be an industry expert in all areas of duty management.
WHAT WE’RE LOOKING FOR IN AN INDIVIDUAL
- We want you to bring enthusiasm and your own character to the role.
- Roxy is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values.
- Passionate Attitude
- Loves to be professionally playful
- Always gives good energy
- Your team, every time
WHAT YOU GET
- Salary £38,000
- Achievable bonus scheme
- Tips & service charge shared equally amongst the whole team
- 50% off food and drink & free gaming
- Regular team incentives - with rewards including paid trips abroad!
- 2 Staff Socials throughout the year
- Employee Assistance Program that includes access to free counselling services
- Further development opportunities within the company growth
- Development courses including leadership, mental health awareness, first aid and personal licences.
- Access to Rewards Gateway, offering discounts at 100s of retailers
- Holiday allowance increasing each year with length of service
- Cycle2Work Scheme
- SmartTech - buy tech from Currys and spread the cost interest free!
- Full access to your Tips & Service Charge weekly through TiPJAR
JOB SPECIFICS
- 45hr working week across 5 shifts
- It is expected that you will be available to work weekends and public holidays
- Expected to have a reliable commute to work
- Managing a large team of up to 50 staff members
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
- Liaising with all departments of the Professionals At Play business including marketing, sales, finance, operations and maintenance.
Assistant General Manager employer: Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes
Roxy Leisure Ltd is an outstanding employer, offering a vibrant work culture where passion and energy are celebrated. Located in the heart of York, our Front of House Team Members enjoy competitive pay, weekly tips, and a range of employee benefits, alongside ample opportunities for career progression in a fun and dynamic environment.
Contact Details:
Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roxy Ball Room's vibe on social media. This will help you connect with the team and show that you're genuinely interested in being part of their fun-loving spirit.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with the hiring team, be ready to share your passion for hospitality and how you can bring your own character to the role. We want to see that winning personality shine through!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might even give you a heads-up on what the interviewers are looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Roxy family and ready to bring that professional playfulness to the bar!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your personality shine through in your application. Share your passion for hospitality and how you can bring that fun-loving spirit to Roxy Ball Room.
Tailor Your Application:Make sure to customise your application to match the Assistant General Manager role. Highlight your leadership experience and any relevant skills that align with our brand values and the job description.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications are easy to read and understand. No need for fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Roxy Ball Room.
How to prepare for a job interview at Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes
✨Know the Brand Inside Out
Before your interview, dive deep into Roxy Ball Room's vibe and offerings. Familiarise yourself with their games, drinks menu, and overall atmosphere. This will not only show your enthusiasm but also help you connect your experience to their unique brand.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to lead a large team. Prepare examples of how you've successfully managed teams in the past, focusing on training, coaching, and creating a fun work environment. Highlight your ability to drive results while keeping morale high.
✨Demonstrate Your Passion for Hospitality
Roxy is all about fun and great experiences. Share stories that reflect your passion for hospitality and how you’ve gone above and beyond to ensure guests have a memorable time. This will resonate well with their ethos of being 'professionals who bring the playground to the bar.'
✨Prepare for Financial Discussions
Since managing a P&L is part of the role, brush up on your financial knowledge. Be ready to discuss how you've met financial targets in previous roles and any strategies you used to improve profitability. This will show you're not just about fun, but also about driving business success.
