At a Glance
- Tasks: Help your community by advising clients on housing, debt, and benefits.
- Company: Join the Roxburgh and Berwickshire Citizens Advice Bureau.
- Benefits: Receive comprehensive training, support, and travel expenses covered.
- Other info: Flexible hours with a minimum commitment of 6 hours per week.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: No prior experience needed; just bring your empathy and communication skills.
Volunteer Advisor – Roxburgh and Berwickshire Citizens Advice Bureau
Looking for a flexible and rewarding way to give back to your community?
Join Roxburgh and Berwickshire Citizens Advice Bureau as a Volunteer Advisor and help people navigate life\'s challenges — from housing and debt to employment and benefits. You\'ll be at the heart of our service, making a real difference every day to the lives of those in the community.
We\'re particularly keen on hearing from you if you are based in Hawick or the surrounding areas, but if you\'re based further afield, don\'t let this put you off getting in touch
What You\'ll Do
- Interview clients in person or by phone to understand their situation
- Use our information systems to explore options and help clients make informed decisions
- Assist with benefit claims and forms, and help clients contact relevant agencies
- Maintain accurate and confidential case records
- Flag social policy issues that need wider attention
- Stay up to date through training and development
Who We\'re Looking For
We welcome volunteers of all ages and backgrounds — whether you\'re:
- Starting out and looking for experience
- Returning to work after a break
- Staying active in retirement
No previous advisor experience is needed — full training is provided.
Basic IT skills are helpful but not essential.
Skills & Qualities
- Friendly, approachable, and non-judgmental
- Able to listen with empathy and gather relevant information
- Strong verbal and written communication
- Comfortable using web-based systems and word processing tools
- Committed to confidentiality and professionalism
What You\'ll Get
- Comprehensive training and ongoing support
- Fully paid travel expenses
- A chance to build confidence, skills, and make a meaningful impact
Time Commitment
We ask for a minimum commitment of 6 hours per week.
Ready to Make a Difference?
Apply today and become part of a supportive team helping people across our community.
Job Type: Volunteer
Work Location: In person
Volunteer Advisor in Hawick employer: Roxburgh and Berwickshire Citizens Advice Bureau
At Roxburgh and Berwickshire Citizens Advice Bureau, we pride ourselves on being a supportive and inclusive employer that values the contributions of our volunteers. With comprehensive training and ongoing support, you will have the opportunity to develop your skills while making a meaningful impact in your community. Our flexible volunteering roles allow you to give back in a way that fits your lifestyle, all while working alongside a dedicated team in a welcoming environment.
Contact Details:
Roxburgh and Berwickshire Citizens Advice Bureau Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Advisor in Hawick
✨Get Involved with Local Causes
Start connecting with local nonprofits or social impact projects in your area. Attend their events, offer to help out with community initiatives, or just drop by to chat about their mission. This way, you’ll not only learn about the work they do but also make meaningful connections that could lead to volunteer opportunities.
✨Leverage Social Media for Social Impact
Platforms like Twitter and Instagram are goldmines for discovering volunteer opportunities in the nonprofit sector. Follow organisations you’re passionate about, engage with their posts, and keep an eye out for their volunteer calls. It’s a great way to show your interest and dedication!
✨Utilise Volunteer Matching Platforms
Sites like VolunteerMatch or local community boards are perfect for finding short-term and long-term volunteer roles. These platforms can connect you with causes that align with your passions and skills, and often allow you to browse opportunities tailored to your interests.
✨Apply Directly Through Our Website
When you spot an organisation you like, don't hesitate to visit their website and check out their volunteer section. Many nonprofits have dedicated pages for volunteers where you can apply directly – and we’ve found that this route often leads to quicker responses and more personalised interactions!
We think you need these skills to ace Volunteer Advisor in Hawick
Some tips for your application 🫡
Share Your Passion for Social Impact:When you're applying for a volunteer role at a nonprofit like Roxburgh and Berwickshire Citizens Advice Bureau, don’t just list your skills. Show us why you're passionate about social impact! Use your cover letter to tell a story about what drives you and how you've been involved in similar initiatives. Personal connections to the cause can really make your application stand out.
Highlight Relevant Experience:Make sure to showcase any previous volunteer work or projects that demonstrate your commitment to social impact. Whether it’s fundraising, community outreach, or project management, detail your contributions and the results achieved. This kind of experience is invaluable in the nonprofit sector and can help us see your potential!
Get Creative with Your CV:In the world of nonprofits, a standard CV might not cut it. Consider using a more creative format that showcases your personality while maintaining professionalism. Use headings like 'Community Engagement' or 'Social Impact Projects' to highlight your experiences related to the role. Remember, we want to see what makes you unique!
Keep It Community-Focused:Make sure your application emphasises collaboration and community. Volunteer roles are about working well with others and contributing collectively towards a common goal. In your cover letter, mention any teamwork experiences or community projects you've been part of, and how you contributed to their success. This shows that you’re ready to jump into the collaborative spirit here at Roxburgh and Berwickshire Citizens Advice Bureau.
How to prepare for a job interview at Roxburgh and Berwickshire Citizens Advice Bureau
✨Know Your Passion
Dive deep into the mission of Roxburgh and Berwickshire Citizens Advice Bureau and understand the issues they tackle. When they ask about your motivation to volunteer, share specific experiences that link your passion to their cause—whether it’s local community work or a broader social impact.
✨Bring Your Skills to the Table
Highlight any relevant skills that can aid in their projects, such as fundraising, project management, or community organising. Be prepared to share examples of how you’ve used these skills in past volunteer roles or relevant experiences.
✨Get Ready for Scenario Questions
In non-profit interviews, especially for volunteer roles, you might get scenario-based questions. Think about times when you've encountered challenges in team work or community engagement, and how you resolved them—this shows your problem-solving abilities.
✨Show Your Commitment
Since this is a volunteer role, they’ll likely want to see your commitment to the cause over an extended period. Be ready to discuss how much time you can dedicate, any special skills you can bring, and your eagerness to learn and grow with the organisation—this excites them to have you on board!
