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For Companies At a Glance
- Tasks: Connect with potential members and guide them to join our vibrant fitness community.
- Company: Join ROX Life and Reformer Collective, a boutique fitness studio in Hove.
- Benefits: OTE of £32,500, supportive team, and career growth opportunities.
- Other info: Dynamic role with flexible hours and a focus on personal connections.
- Why this job: Be part of a passionate team shaping wellness experiences and building community.
- Qualifications: Experience in client-facing sales and a knack for building relationships.
The predicted salary is between 29250 - 37500 £ per year.
About ROX Life and Reformer Collective
ROX is a boutique fitness studio in Hove offering exceptional training across 17 class concepts, themed sessions, and a strong, loyal community. Reformer Collective is a premium wellness destination delivering world-class reformer Pilates in a refined, welcoming environment. Across both brands, we focus on more than classes. We curate thoughtful experiences, prioritise connection, and believe community is built through consistent, high-quality interactions - from first enquiry to long-term membership.
About the Role
As a Sales Consultant at ROX and Reformer Collective, you’ll play a key role in shaping how new members experience our studios. Working closely with the Head of Sales, studio managers and front-of-house teams, you’ll guide prospective clients from first enquiry through to confident, long-term membership. This is a hands-on, relationship-led sales role involving regular phone and email follow-ups, in-studio consultations and walk-in support. The role offers a varied working pattern, including some earlier mornings, evenings, and occasional weekends. It’s well suited to someone organised, personable, and confident managing their own sales pipeline within a fast-paced, growth-focused environment.
Key Responsibilities
- Lead Conversion and Sales
- Deliver a high-touch experience for all walk-ins, trial guests and enquiries
- Convert prospective members through in-studio consultations, phone follow-ups and CRM-led outreach
- Actively manage and progress your sales pipeline to meet weekly and monthly conversion targets
- Take ownership of first-time client journeys, ensuring timely, thoughtful follow-up after trials
- Confidently upsell and cross-sell memberships, packages and class options where appropriate
- Member Engagement
- Build strong relationships with new members to support long-term retention
- Work closely with instructors, studio managers and front-of-house teams to ensure a seamless studio experience
- Maintain a warm, welcoming presence that reflects the values and standards of both brands
- Lead Generation
- Support local lead generation through events, leafletting, pop-ups and community activations
- Assist with developing partnerships with local businesses and wellness brands
- Contribute ideas for local campaigns that attract new audiences and strengthen our presence in Brighton & Hove
- Performance and Reporting
- Performance will be measured against clear weekly and monthly KPIs, including leads, appointments, tours and conversions
- Take ownership of your follow-up processes, CRM tracking and conversion rates
- Participate in regular check-ins focused on performance, insights and improvement
- Work independently with accountability, supported by structured training, clear targets and defined processes
You Bring
- A natural ability to connect with people and build rapport quickly
- Strong emotional intelligence – you listen carefully and tailor your approach
- Confidence communicating by phone, email and in person
- A proactive, organised approach to managing multiple leads and conversations
Preferred Experience
- Minimum 1 year in a client-facing sales role, ideally within fitness, wellness, hospitality or lifestyle brands
- Experience in boutique or premium environments
- Familiarity with CRM systems and digital lead tracking (desirable but not essential)
- Excellent verbal and written communication skills
What We Offer
- OTE of £32,500.
- The opportunity to contribute to two growing, design-led wellness brands
- A supportive, high-performing team environment
- Career opportunities as the business continues to expand
The Right Fit?
You’re personable, consistent and organised. You enjoy building relationships, take pride in follow-through, and understand that great sales come from trust and care. If you’re passionate about wellness and excited to be part of a growing community-led brand, we’d love to hear from you.
Sales Consultant in Brighton employer: ROX Life
Contact Detail:
ROX Life Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Brighton
✨Tip Number 1
Get to know the studio! Before your interview, pop in for a class or just to chat with the team. This shows you’re genuinely interested and helps you understand the vibe, which is super important for a role like this.
✨Tip Number 2
Practice your pitch! Think about how you’d introduce yourself to a potential member. Highlight your experience and how you can help them feel welcome and engaged. Remember, it’s all about building that connection!
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our community-focused team.
We think you need these skills to ace Sales Consultant in Brighton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for fitness and wellness. Make it relatable and engaging – we love a good story!
Tailor Your Application: Make sure to customise your application for the Sales Consultant role. Highlight your relevant experience in client-facing sales and how it aligns with our values at ROX Life and Reformer Collective. Show us why you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points or short paragraphs to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community right from the start!
How to prepare for a job interview at ROX Life
✨Know the Brands Inside Out
Before your interview, dive deep into ROX Life and Reformer Collective. Understand their class concepts, community values, and what makes them unique. This knowledge will not only impress but also help you articulate how you can contribute to their mission.
✨Showcase Your People Skills
As a Sales Consultant, building relationships is key. Prepare examples of how you've successfully connected with clients in the past. Highlight your emotional intelligence and ability to tailor your approach based on individual needs.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple leads and follow-ups, be ready to discuss how you stay organised. Share specific tools or methods you use to track your sales pipeline and ensure timely follow-ups.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating a client interaction. Practice how you would handle inquiries, upsell memberships, and create a welcoming atmosphere. This will showcase your hands-on approach and confidence in real-life situations.