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- Tasks: Welcome clients and provide top-notch service while handling admin duties.
- Company: Join a forward-thinking accountancy firm in Leicester with a focus on growth.
- Benefits: Full-time hours, supportive team environment, and opportunities for personal development.
- Why this job: Be the friendly face of the firm and make a lasting impression on clients.
- Qualifications: Experience in reception work and strong communication skills are essential.
- Other info: Dynamic role with a chance to grow within a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
Rowleys is an independent accountancy firm working across the East Midlands, with our office based in Leicester, near Junction 21 of the M1. We are a forward-thinking firm who are continually investing in our people and their development. We are looking for like-minded individuals to join our team and be a part of our future growth.
Full time Receptionist / Practice support team member within a firm of Chartered Accountants.
Schedule: 37.5 hours per week Monday to Friday
Required Skills
- Experience of reception work
- Excellent verbal and written communication skills
- Good telephone manner
Duties Include
- Ensuring all clients receive a warm welcome and the highest quality service to make the best first impression possible
- General admin duties which will include scanning, photocopying and other ad hoc admin duties
- Manage all workloads efficiently, profitably and in accordance with the Company’s procedures
- Deliver an excellent level of customer service, managing and exceeding client expectations, responding to all ad hoc queries in a timely manner
- Provide cover for team members in their absence
- Answering incoming calls to ensure all calls are answered in a timely manner and calls transferred as efficiently as possible
- Organising the meeting rooms and ensuring they are kept tidy and stocked appropriately
- Arranging catering for any on-site events, training sessions or meetings and maintaining stocks of consumables such as biscuits, chocolates and mints, replenishing as necessary
Receptionist/Practice Support team member in Leicester employer: Rowleys
Contact Detail:
Rowleys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Practice Support team member in Leicester
✨Tip Number 1
Make sure you research Rowleys and understand their values. When you walk into that interview, show us that you’re not just another candidate but someone who genuinely connects with our forward-thinking approach.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of client interaction, we recommend rehearsing how you’d handle common reception scenarios. This will help you feel more confident and ready to impress.
✨Tip Number 3
Dress the part! First impressions matter, especially in a professional setting like ours. Choose an outfit that reflects the company culture while still being smart and approachable.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing us your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Receptionist/Practice Support team member in Leicester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role like Receptionist where communication is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your experience in reception work and any relevant skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences if it helps readability. We appreciate straightforwardness, especially when it comes to managing workloads efficiently!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes it easier for us to keep track of all the amazing candidates we’re excited to meet.
How to prepare for a job interview at Rowleys
✨Know the Company
Before your interview, take some time to research Rowleys. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Practice Your Communication Skills
As a Receptionist, excellent verbal and written communication skills are crucial. We recommend practising common interview questions with a friend or family member. Focus on speaking clearly and confidently, as this will reflect your ability to communicate well with clients.
✨Showcase Your Customer Service Experience
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to meet client expectations. This will demonstrate your commitment to delivering a warm welcome and high-quality service.
✨Be Ready for Admin Tasks
Since the role involves general admin duties, be prepared to discuss your experience with tasks like scanning, photocopying, and managing workloads. You might even want to mention any specific tools or software you’ve used in previous roles to manage these tasks efficiently.
