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- Tasks: Lead operations for hospital outpatient pharmacies, ensuring efficient and patient-focused services.
- Company: Rowlands Pharmacy, a key player in healthcare operations.
- Benefits: Competitive salary, health cash plan, flexible pay management, and generous leave.
- Why this job: Make a real difference in patient care while driving operational excellence.
- Qualifications: Experience in pharmacy or healthcare operations with strong communication skills.
- Other info: Join a collaborative team with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Runcorn
Salary: Competitive with excellent benefits package
Hours: Monday to Friday 09.00 - 17.15
We’re looking for a Central Operations Lead to play a key role in how our hospital outpatient pharmacies operate day to day. This role sits at the centre of our organisation, connecting Head Office strategy with the teams delivering care on the ground. Your focus will be on making sure our OPD services run consistently, efficiently and in line with our wider business goals — while always keeping patient care front and centre.
About You
This role would suit someone with experience in pharmacy or healthcare operations who understands the realities of working in a regulated, multi‑site environment. You’ll be confident communicating with a range of stakeholders, comfortable leading change, and naturally focused on finding practical solutions. You’ll bring a collaborative mindset, strong judgement and the ability to balance strategic thinking with day‑to‑day operational needs.
What You’ll Be Doing
- Acting as the link between Head Office and hospital outpatient pharmacy teams
- Turning strategy into clear, practical ways of working that make sense on the ground
- Driving consistent, efficient operating standards across OPD sites
- Supporting branch teams to embed best practice and improve day‑to‑day performance
- Ensuring communications to OPDs are clear, relevant and timely
- Listening to branch feedback and feeding insight back into central planning
- Working with HR, IT and Pharmacy Support to resolve operational challenges
- Contributing to projects that improve service delivery, compliance and patient outcomes
What You’ll Get
- Competitive salary
- 22 days (pro rata) annual leave plus bank holidays, increasing with length of service
- Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
- Trent Financial Wellbeing – an app to help manage and access your pay flexibly
- High street discounts and offers
- Employee Assistance Programme (EAP)
- Contributory Pension Scheme
Contact Details: Rowlands Pharmacy
Tel: 01928 750500
Contact: Karl Rowlands
Email: krowlands@phoenixmedical.co.uk
RPHCS Central Operations Lead in Runcorn employer: Rowlands Pharmacy
Contact Detail:
Rowlands Pharmacy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RPHCS Central Operations Lead in Runcorn
✨Tip Number 1
Network like a pro! Reach out to people in the pharmacy and healthcare operations field. Attend industry events or join online forums to connect with potential colleagues and learn about unadvertised opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand how your experience aligns with their goals, especially in patient care and operational efficiency. We want you to shine when discussing how you can contribute!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to drive change and improve performance in a regulated environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace RPHCS Central Operations Lead in Runcorn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Central Operations Lead role. Highlight your experience in pharmacy or healthcare operations, and don’t forget to mention any leadership roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Connect your past experiences with the responsibilities listed in the job description, and show us how you can drive operational excellence.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to demonstrate your communication skills in your application. Use clear and concise language, and provide examples of how you've effectively communicated in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rowlands Pharmacy
✨Know Your Stuff
Make sure you brush up on your knowledge of pharmacy operations and healthcare regulations. Familiarise yourself with the specific challenges faced in multi-site environments, as this will show that you understand the role's demands.
✨Showcase Your Communication Skills
Since this role involves liaising between Head Office and pharmacy teams, be prepared to discuss how you've effectively communicated with various stakeholders in the past. Share examples that highlight your ability to convey complex information clearly and concisely.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled operational challenges or led change initiatives. Be ready to explain your thought process and how you arrived at practical solutions that improved performance or compliance.
✨Emphasise Collaboration
This position requires a collaborative mindset, so come prepared to discuss how you've worked with cross-functional teams. Highlight your experience in embedding best practices and how you’ve listened to feedback to drive improvements in service delivery.
